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L7 WEST LAKE HANOI BY LOTTE

5.0 star property
Luxury hotel with golf course, connected to a shopping center, near Lotte Mall Tay Ho

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Photo gallery for L7 WEST LAKE HANOI BY LOTTE

Outdoor pool
Poolside bar
House, 2 Double Beds (Upper, Double) | Living area
Children's play area - indoor
Lake view
On the shores of West Lake, L7 WEST LAKE HANOI BY LOTTE offers a tranquil oasis with luxurious amenities. Treat yourself to dim sum at one of the two restaurants, unwind by the poolside bar, or rejuvenate at the spa.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Conference center
  • Business center

Feel at home (6)

  • Playground on site
  • Television
  • Garden
  • Daily housekeeping
  • Elevator
  • Minibar

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Studio Suite, 1 King Bed (Double)

65-inch Smart TV with cable channels, TV

Studio Suite, 1 King Bed (Double)

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Suite Twin)

Studio (Suite Twin)

Studio (Suite Twin)

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (CONVERTIBLE)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (CONVERTIBLE)

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

View all photos for Superior Room, 1 Double Bed, Lake View

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Double Bed, Lake View

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Lake View

Lake view

Superior Twin Room, Lake View

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View (CONVERTIBLE)

Lake view

Superior Room, Lake View (CONVERTIBLE)

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Double Bed

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Club)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Double Bed (Club)

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Lake View (Club)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Double Bed, Lake View (Club)

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Family)

City view

Superior Room (Family)

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for House, 1 King Bed (Upper)

Minibar, in-room safe, desk, iron/ironing board

House, 1 King Bed (Upper)

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for House, 2 Double Beds (Upper, Double)

House, 2 Double Beds (Upper, Double) | Living area

House, 2 Double Beds (Upper, Double)

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed (Handicap)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Double Bed (Handicap)

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed
Indoor pool, outdoor pool

Lotte Hotel Hanoi

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 1,000 reviews
The price is CA $129
CA $146 total
includes taxes & fees
May 25 - May 26
Lotte Hotel Hanoi
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About the area

Map
683 Alley, Lac Long Quan Street, Phu Thuong Ward, Tay Ho District, Hanoi, 100000

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 km
  • West Lake - 7 min walk - 0.6 km
  • Ho Chi Minh Mausoleum - 6 min drive - 6.6 km
  • Hanoi Old Town Night Market - 8 min drive - 7.8 km
  • Hoan Kiem Lake - 8 min drive - 8.2 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 24 min drive
  • Hanoi Long Bien Station - 22 min drive
  • Ga Phuc Yen Station - 23 min drive
  • Ga Thuong Tin Station - 24 min drive

Restaurants

  • ‪Highlands Coffee - ‬4 min walk
  • ‪Cửu Ngư Lầu - ‬9 min walk
  • ‪Sen Tây Hồ - ‬7 min walk
  • ‪ABC Coffee Roasters - ‬2 min walk
  • ‪The Greek Taverna - ‬6 min walk

About this property

L7 WEST LAKE HANOI BY LOTTE

L7 WEST LAKE HANOI BY LOTTE features a golf course and puts you within a 10-minute walk of West Lake. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials, or body treatments. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers love the helpful staff and nearby shopping.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 264 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property’s pool will not be available on the first Monday of every month.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Playground

What to do

  • Shopping

Working away

  • Business center
  • 4 meeting rooms
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Golf clubs on site

Facilities

  • Garden
  • Television in common areas
  • Fitness center
  • Golf course on site
  • An outdoor pool
  • Shopping mall on site
  • Spa services
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Elevator door width (inches): 20

Room amenities

Be entertained

  • 65-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Dining

Layered - Onsite restaurant.
Tim Ho Wan - This restaurant specializes in dim sum. Open daily.
Hedonist - Onsite rooftop bar. Open daily.
Lush Salon - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 554400 for adults and VND 277200 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

Does L7 WEST LAKE HANOI BY LOTTE offer free cancellation for a full refund?

Yes, L7 WEST LAKE HANOI BY LOTTE does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at L7 WEST LAKE HANOI BY LOTTE?

Yes, there's an outdoor pool.

Are pets allowed at L7 WEST LAKE HANOI BY LOTTE?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at L7 WEST LAKE HANOI BY LOTTE?

Yes, there's free self parking.

What are the check-in and check-out times at L7 WEST LAKE HANOI BY LOTTE?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at L7 WEST LAKE HANOI BY LOTTE and nearby?

Tee off at the onsite golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and spa services. L7 WEST LAKE HANOI BY LOTTE also has a garden.

Are there restaurants at or near L7 WEST LAKE HANOI BY LOTTE?

Yes, there are 2 onsite restaurants, featuring dim sum.

What's the area around L7 WEST LAKE HANOI BY LOTTE like?

L7 WEST LAKE HANOI BY LOTTE is a short 7-minute walk from West Lake and 7 minutes' walk from Ho Tay Water Park.

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Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Shopping
Food
Location
Airport

What guests liked

  • Breakfast was consistently described as delicious, outstanding, and phenomenal. (5 reviews)
  • The property features a fantastic infinity pool with great views and a relaxing atmosphere. (3 reviews)
From real guest reviews summarized by AI.

Reviews

8/10

1-night trip

10/10

Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
4-night family trip

10/10

6-night trip

10/10

1-night family trip

10/10

4-night trip

10/10

It is comfortable, convenient. Breakfast is delicious
1-night family trip

10/10

1-night trip

10/10

2-night trip

8/10

3-night trip

10/10

Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do.
1-night family trip

10/10

very good~
1-night family trip

10/10

2-night family trip

10/10

Very nice property and very friendly staff all of them. Thank you
3-night trip

10/10

New, clean and convenient with a mall nearby. Service is excellent!!!
5-night romance trip

10/10

Everything is perfect! Exceptional!
1-night family trip

10/10

My stay was amazing and the staff was very friendly
3-night family trip

8/10

Family room is small, hardly any space to move around the room and place the luggage
3-night family trip

10/10

1-night trip

10/10

1-night trip

10/10

NA
3-night trip

10/10

4-night trip

10/10

New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.
2-night romance trip

10/10

1-night trip

10/10

4-night business trip

10/10

Service excellent, room in good new condition. Great location as next to lotte mall with plenty of shopping, restaurant, supermarket and amenities. Only issue is, room service menu should hv more choices but food quality served is good!
5-night business trip