The staff for very polite and helpful, I give them 5 stars. You have feeling that you are in the middle of nowhere, but this because it is not in Istanbul, but in suburb which is part of Istanbul metro area. The hotel itself is OK, new one, and very convenient if you have long layover in Istanbul Airport because it is only 15 minutes drive to the terminal, which is nothing for Istanbul metropolis, so by choosing it you avoid stress that you could be stuck in traffic jam.