In the heart of Florence, Hotel City offers a warm welcome. Stay connected with in-room WiFi, enjoy concierge services and multilingual staff, explore local meal delivery options or simply relax in front of the lobby TV. With an elevator and computer station on site, guests have praised the hotel's helpful staff for making their stay seamless.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
24/7 front desk
Parking available
Air conditioning
Non-smoking
Free WiFi
Main amenities (12)
Daily housekeeping
Breakfast available
Valet parking
24-hour front desk
Air conditioning
Computer station
Front-desk safe
ATM/banking services
Multilingual staff
Concierge services
Tour/ticket assistance
TV in a common area
Feel at home (6)
Premium TV channels
Daily housekeeping
Blackout drapes/curtains
Elevator
Bathtub or shower
Deep soaking bathtub
The current price is CA $130
CA $130
CA $161 total
includes taxes & fees
Mar 11 - Mar 12
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Double Room with Private External Bathroom
Basilica of Santa Maria Novella - 3 min walk - 0.3 km
Piazza di Santa Maria Novella - 4 min walk - 0.4 km
Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
Uffizi Gallery - 12 min walk - 1.1 km
Getting around
Florence Airport, Peretola (FLR) - 27 min drive
Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
Florence Santa Maria Novella Station - 6 min walk
Porta al Prato Station - 17 min walk
Unità Tram Stop - 2 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 4 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 6 min walk
Restaurants
Ristorante Lorenzo dè Medici - 1 min walk
Pompi - 1 min walk
Trattoria Cornelius - 2 min walk
Panino Mondiale - Specialità Lampredotto - 3 min walk
Antica Panineria Smn - 2 min walk
About this property
Hotel City
Hotel City offers a fantastic location, putting you just a 5-minute walk from Historic Centre of Florence and Piazza di Santa Maria Novella. Also, Basilica of Santa Maria Novella and Central Market are within just a 10-minute walk. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Unità Tram Stop is 2 minutes and Valfonda - Stazione Santa Maria Novella Tram Stop is 4 minutes.
Languages
Arabic, English, French, Italian, Spanish
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Secured covered onsite valet parking (EUR 35 per day)
Secured covered onsite extended parking (EUR 35 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10:00 AM
Traveling with children
Changing table
What to do
Private winery tours
Winery tours nearby
Working away
Computer station
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Television in common areas
Mosquito nets
Wine tasting room
Lockers available
Reception hall
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair accessible
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Stairway handrail height (inches): 24
Front entrance ramp
Bathroom emergency pull cord
Doorbell and phone notification
Wheelchair-width doorways
Wheelchair-accessible doorway width (inches): 31
Well-lit path to entrance
Stair-free path to entrance
Smooth flooring in room
Tile flooring in room
Room amenities
Be entertained
32-inch Smart TV
Premium digital channels
Netflix
Streaming services
Home comfort
Air conditioning and heating
Stocked minibar (select free items)
Iron/ironing board (on request)
Window screens
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Deep soaking bathtub
Bathtub or shower
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Printer
Food and drink
Champagne service
Meal delivery service
Highchair
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 10 for children
Children & extra beds
Cribs/infant beds are available for EUR 5.0 per day
Rollaway beds are available for EUR 60.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Covered valet parking costs EUR 35 per day
Covered extended parking costs EUR 35 per day
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT048017A1QZJFLSUP
Also known as
Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence
Frequently asked questions
Does Hotel City offer free cancellation for a full refund?
Yes, Hotel City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel City?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel City?
Yes. Valet parking costs EUR 35 per day. Extended parking costs EUR 35 per day.
What are the check-in and check-out times at Hotel City?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel City and nearby?
Recommended spots to visit include Historic Centre of Florence (1-min walk) and Basilica of Santa Maria Novella (3-min walk), along with Piazza di Santa Maria Novella (4-min walk) and Cathedral of Santa Maria del Fiore (6-min walk).
Does Hotel City have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel City like?
Hotel City is a short 2-minute walk from Unità Tram Stop and 4 minutes' walk from Piazza di Santa Maria Novella.
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Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
6 Feb 2025
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
25 Jan 2025
shiling
shiling, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2025
We had a great stay from all aspects
We had a great stay from all aspects.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Dec 2024
Meenal
Meenal, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 Dec 2024
Pleasant stay. Heart of Florence...close to most locations (especially to the train station) where our kids want to go. Shopping is wonderful!
Chelsea
Chelsea, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Good location. Nice staff. No parking
Ivis
Ivis, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Nov 2024
Zoran
Zoran, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Nov 2024
Steven
Steven, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Best customer service in all Italy, everything walkable, Thank you for making us feel like home and been so helpful.
LILIANA
LILIANA, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
24 Nov 2024
Great location
PJ
PJ, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Nov 2024
Beautiful place with a great location. Walking distance to almost anything.
Hilda
Hilda, 4-night family trip
Verified Expedia guest review
6/10 Good
19 Nov 2024
The room was small but adequate for or short stay. The elevator was out of order when trying to check out, so carrying 5 bags down the stairs was a hassle. Overall, I would have been satisfied but the last day, we went down to have breakfast at 7:05 as everything was laid out and prepared. The desk clerk stopped us and said breakfast starts at 7:30. We asked why we could not go ahead since it was all ready. He said because it starts at 7:30. We told him we had a train to catch, so he told us to wait a few minutes while he “checked on something.” We stood around waiting but he never told us what we were actually waiting on. Finally we just handed him the keys and left. Ate at McDonalds across from the train station. This was the only person we had trouble with as the other front desk staff were extremely nice and helpful.
Ralph
Ralph, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Nov 2024
We stayed at Hotel City with a family for 2 days. It is super clean and quiet hotel and staff is very friendly. If your are looking for a good value hotel this is a place to consider
Sergiy
Sergiy, 2-night family trip
Verified Expedia guest review
8/10 Very good
15 Nov 2024
Nice little hotel. Staffing was willingly helpful
Kenlys
Kenlys, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 Nov 2024
My wife & I enjoyed our short stay at Hotel City. The room was clean and it met our needs, very comfy bed. Enio and his staff were excellent, they provided information about the surrounding area and they made sure that we were taken care of.
Rick
Rick, 1-night trip
Verified Expedia guest review
8/10 Very good
2 Nov 2024
This property is a solid 3 stars. It was worth the price I paid per night.
Kelly
Kelly, 3-night trip
Verified Expedia guest review
8/10 Very good
1 Nov 2024
Staff was extra nice. Location was awesome.
Clayton
Clayton, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 Nov 2024
Leticia
Leticia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 Oct 2024
Thomas Oliver
Thomas Oliver, 2-night trip
Verified Expedia guest review
8/10 Very good
26 Oct 2024
Great customer service from the front desk.
Anthony
Anthony, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Oct 2024
Great location, extremely helpful staff
Richard
Richard, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 Oct 2024
Great staff. Treated well. Recommend terrific restaurants. Very friendly and helpful.
gary
gary, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
This is a Great hotel, so centrally located to everything. The saff is awesome especially Edita and Sammy. They helped us feel very welcome. Rooms are very clean, bed was great. Thank you for a wonderful stay in Florence!
janet
janet, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
2 Oct 2024
This property is a gem!! Everything about it was just perfect. I can’t say enough about the friendly and helpful staff. So great!!!!!