The stay was actually perfect! It was super, super close to Chase Field which is where I was going for the Cubs game. Being able to text to get my car out of valet was so easy. That was the first time at any hotel that I had that experience. However, after I left, that's where the problem began. I was charged $1,086 in addition to the $1,225 for the room and valet. When I called, I was told that I broke the TV. What?! When I asked what was wrong with the TV, I was told that the maid hit the power button and the TV wouldn't turn on. I was outraged to say the least! Luckily I got refunded but that was after I had to send an email and talk to the general manager as well as call my bank to file a dispute. Ridiculous! The TV was glitchy. It went off for no reason one time, and I had to turn it back on. The screen turned black while I was watching a show, and I thought it was going to power off again, but it didn't. I was told by the general manager that those things should immediately be reported otherwise the guest staying there is held responsible. I didn't think to report it, because the problems fixed themselves. Also I never thought I would be charged for a malfunctioning TV, which could be due to it being old. The TV was not a 4G/5G with clear picture, so I should have never been charged over $1,000 to replace it. Also I was charged, and I received no explanation. Why did I get my security deposit back if I broke the TV? Worried about future hotel stays now.