Room was clean and spacious. Found everything I needed. Breakfast was good. Check in was a breeze. The sparkling water in the lobby was great for cooling off with the heat wave.
My experience was fantastic. The staff, from the front desk to the lady serving breakfast and the cleaning crew, were all incredibly kind and welcoming. They truly made me feel at home. From now on, this will be my go-to place whenever I visit the area.
The room was not the size on the website, the full breakfast was not at all and the pool was closed the entire time. The rooms were not cleaned and therefore my family was attacked by roaches and ants! SMH, I will NOT Abe staying here ever again
The hotel was clean. There was always someone cleaning something. Had black mold on the wall beside the ac unit. Had roaches in the bathroom. Most of the staff was very friendly. Breakfast was good. Closed the pool down on the weekend for cleaning? Probably not the best day to do so. Offered us to go to the outside pool at the neighboring hotel. How awkward....The area is not safe. Unhoused everywhere. The staff had to pick up outside alcohol bottles etc. left behind. Our truck was broken into and items stolen. Camera signs posted but no cameras. The staff told us to go talk to the neighboring businesses to view their cameras. So be sure to park close to the front entrance under the lights.
The area is about 30 minutes from all attractions. We enjoyed Folly beach park and watching the ships go down the bay.
What a great experience! The front staff goes above and beyond. I was traveling post ankle reconstruction and they helped me with getting my ice packs taken care of. They said good morning each day and asked us about our days. It was so nice having a separate living area, with trundle bed (which was the couch) and a wet bar area. Very comfortable for our annual trip to the beach! Will definitely stay here again!
Here for a local concert. Loved the set up of the room. For a family of six, the trundle bed sofa was a brilliant difference from the pull out bed. The breakfast was hands-down the nicest spread I have seen complimentary! Several options that satisfied my picky eaters and bold roast coffee for tired parents. If we are in the area again, we would not hesitate to stay again.
Not a great location. Noisy - you can hear people in the room next to you.
We love SpringHill Suites, but this one was not on the save level as other locations.
If I could rate this 0 stars I would. We left before our reservation was over due to rude staff, extremely unsanitary and disgusting conditions, and not feeling safe. See photos forFRESH BLOOD stained sheets. Hotel management refused to comp, hotels.com