The lady that was at the front desk when we arrived was fantastic. She was very helpful very polite. When we needed our room service, we had to ask and all they performed was make the bed and give us towels. We were there for a week. they never vacuumed. They never cleaned the bathroom.
We came in town for a golf trip to Tobacco Road. We enjoyed our stay. The hotel was nice and clean. The only complaint that we have is the comfort of the bed, the mattress was extremely firm. But overall, a great stay.
Upon arrival, the front desk personnel was attentive and provided information regarding room service, breakfast schedule and a brief introduction to the amenities. The room was very clean, comfortable and beautifully presentable.
Our stay at Home2 Suites by Hilton in Sanford, NC was perfect. The large/suite was very clean and comfortable. And, the staff that we interacted with were very helpful and made check-in/out a breeze.
This was my first visit out of state without my husband and I was worried about being alone. When I got to the hotel, after dark I was pleasantly surprised at how brightly lit the every parking spot was. When I got up to my floor, the hallways were also very brightly lit. The lobby and rooms were very clean and fresh.
I did have one incident happen on my last nights visit. It was at no fault of the hotel but I had to call the front desk. Grant was working the front desk and quickly solved my issue. He was calm, kind and very understanding. I am very thankful Grant was there to assist me.