Canopy By Hilton Sioux Falls Downtown est Ă seulement 1Â minutes de marche de Falls Park (parc) et Ă 15Â minutes de marche de Washington Pavilion of Arts and Science.
We had a great stay. Everyone was super helpful and friendly. Great location. We caught a free concert just across the street and go to see a free performance of Hamlet in the park. The hotel was right in the middle of the new Steel District and very convienent. We enjoyed Falls park and all the walking trails.
Front desk took so long to check in us & others before us
I travel a lot & never taken so long to check in when had reservations âŠ. Also nobody came to clean our room
I called front desk to tell them this & request clean towels
She said âwell weâve been busyâ too busy to clean rooms!!!! They never brought my towels so had to call a second time to get them. Check out was bad too as guy said I didnât have my cc on room , the gal that checked me took it, he says â well we donât have itâ no Iâm sorry there must be some mistake etc ⊠hotel needs to train front desk people about courtesy , manners & how to actually check in people , nobody seems to know what to do!,
This is a shame as hotel in good location but this staff doesnât meet usual Hilton standards
New hotel,stuff is friendly and professional, spotless rooms. My only suggestion is to replace the Nespresso machine in the room to a type that will have a boiling water option for guests who want to drink tea and not just coffee.
The Steel District is a newly built area overlooking the top of the falls area with shops, restaurants, access to the Falls, and entertainment. It is definitely the area to stay in when visiting Sioux Falls.
The hotel is gorgeous and rooms are well thought out, but the cost of the hotel feels lacking with amenities.
The hotel does not have any valet options or assist with baggage. Self park is in an attached building's parking garage. So plan to fight for parking and have a long walk to your room. The hotel also does not have any pool or spa. Room service is also run by the hotel's restaurant, Cascata. A high end Italian restaurant. So it is delivered more food delivery then room service. No drink options, no plates, condiments, etc.
Cascata was sorely disappointing, my dinner meals was terrible. The bar staff is friendly though. Cascata is open until 11 am had a lovely bar for cocktails. Breakfast delivery was much better, food was great.
Rooms were very comfortable, the suite's wrap around view with a balcony and table/chairs outside to allows you to sit and people watch. Design is sleek and elegant. They installed a luggage area with a bench for your luggage to tuck away and provided robes and slippers which was nice. Bathrooms are gorgeous. Rooms were quiet. Nespresso coffee and a quick cool wine fridge as well as ice bucket and water pitcher (ice and water provided by the elevators) were convenient and luxury feeling. The hotel focused on the small touches.
This hotel stay was great. The staff that we came across was friendly. The hotel had everything you needed in one building. Plenty of food choices to choose from. The convenience of parking in garage with hotel key was great.
The view we had of the falls was nice, although they are currently working on developing more in the area right now. It will be better in the future after all is complete. The shower is nice, however water does leak a lot onto the mat provided. There need to be a better way to keep water from flowing too mich out of showers.
Also there are some days when you may jear the train and planes since it is near enough to airport. Even with thise experiences it is not bad at all.