Hôtel Universel in Rivière-du-Loup in Rivière-du-Loup : Reviews, Deals, and Hotel Rooms on Hotels.com

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Family-friendly Rivière-du-Loup hotel with full-service spa, connected to the convention center

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Where to?

Dates

May 2025

June 2025

Breakfast and dinner served, international cuisine

Standard Room, 2 Queen Beds (Excellence)

Exclusive Room, Refrigerator & Microwave

Indoor pool, open 8:30 AM to 10:00 PM, lifeguards on site

Overview
Rooms
Location
Policies

VIP Access

Excellent

Located in Rivière-du-Loup, Hôtel Universel offers a warm welcome with an indoor pool featuring a waterslide and a lifeguard on site. Unwind by the firepit or indulge in international cuisine at Restaurant - Boreal. With free WiFi, extended parking, outdoor furniture and helpful multilingual staff your stay will be relaxing and enjoyable.

Popular amenities

Gym
Pool
Connecting rooms available

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
24-hour fitness center
Waterslide
Room service
Massage/treatment rooms
24-hour business center
Business center
Meeting rooms

For families (6)

Children stay free
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Television

CA $204 total

includes taxes & fees

Apr 27 - Apr 28

Room options

All rooms

1 bed

2 beds

Showing 7 of 7 rooms

Superior Room

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Flat-screen TV

29 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds (Excellence)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Flat-screen TV

29 sq m
Sleeps 4
2 Queen Beds

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Flat-screen TV

29 sq m
Sleeps 4
2 Queen Beds

Classic Room, 1 King Bed

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Flat-screen TV

29 sq m
Sleeps 4
1 King Bed

Exclusive Room, Refrigerator & Microwave

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Flat-screen TV

30 sq m
Sleeps 4
1 Queen Bed OR 1 Double Murphy Bed

Classic Room, 1 Queen Bed

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Flat-screen TV

29 sq m
Sleeps 4
1 Queen Bed

Classic Room, 2 Queen Beds, Pool View

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Flat-screen TV

Sleeps 4
2 Queen Beds

Pool
Free parking
Free WiFi
Restaurant

CA $214 total

includes taxes & fees

Apr 27 - Apr 28

About the area

311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4

What's nearby

Cegep De Riviere-du-Loup - 3 min drive - 2.2 km
Grand Portage Regional Hospital - 4 min drive - 3.2 km
Parc des Chutes - 4 min drive - 3.2 km
Pot-a-l'Eau-de-Vie - 8 min drive - 7.4 km
Riviere-du-Loup Saint-Simeon Ferry - 8 min drive - 7.4 km

Getting around

Bagotville, QC (YBG) - 75.5 miles/121.4 km

Restaurants

‪La Cage - ‬16 min walk
‪McDonald's - ‬12 min walk
‪Café l'Innocent - ‬3 min drive
‪Microbrasserie Aux Fous Brassant - ‬3 min drive
‪Tim Hortons - ‬6 min drive

About this property

Hôtel Universel in Rivière-du-Loup

Located near a train station, Hôtel Universel in Rivière-du-Loup is a great choice for a stay in Rivière-du-Loup. Guests can visit the spa to indulge in hot stone massages, thalassotherapy, or reflexology, and international cuisine is served at Restaurant - Boreal, which is open for breakfast and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. The pool and helpful staff get great marks from fellow travelers.

Languages

English, French

At a glance

Hotel size

- 300 rooms
- Arranged over 6 floors

Arriving/Leaving

- Check-in start time: 4 PM; Check-in end time: 11 PM
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11 AM
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

- Pets allowed (dogs and cats only, 2 total)*
- Service animals welcome
- Specific rooms only*
- Pets must be supervised

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Free onsite extended parking
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site

Other information

- Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)

Traveling with children

Children stay free (see details)
Waterslide
Children's menu
Lifeguard on site

What to do

Pool table
Golf lessons nearby
Hiking/biking trails nearby
Snowmobiling nearby
Whale-watching nearby

Working away

24-hour business center
Meeting rooms
Conference space (183 square feet)

Services

24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike storage

Facilities

1 building/tower
Built in 1973
ATM/banking
Fireplace in lobby
24-hour fitness center
An indoor pool
Full-service spa
Massage/treatment rooms
Waterslide
Banquet hall
Firepit
Outdoor furniture

Accessibility

Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Grab bar near toilet

Room amenities

Be entertained

Flat-screen television
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Window screens

Sleep well

Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided

What to enjoy

Individually furnished and decorated

Freshen up

Private bathroom
Hair dryer

Stay connected

Desk
Free WiFi
Free local calls
Desk chair

Food and drink

Refrigerator
Microwave

Daily housekeeping
Connecting/adjoining rooms available
LED light bulbs
Recycling

Special features

Spa

UniverSpa has 12 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Restaurant - Boreal - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately CAD 7 to 16 per person
Late check-out can be arranged for an extra charge (subject to availability)
Spa access is available for an extra charge of CAD 45

Renovations and closures

The following facilities or services will be unavailable from March 17 2025 to March 30 2025 (dates subject to change):

Swimming pool

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of CAD 40.24 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

Pool access available from 8:30 AM to 10:00 PM
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property Registration Number 2024-11-30, 054854

Also known as

Hôtel Universel in Rivière-du-Loup

Universel in Rivière-du-Loup

Hôtel Universel Rivière-du-Loup Riviere Du Loup

Hôtel Universel Rivière-du-Loup

Universel Rivière-du-Loup Riviere Du Loup

Universel Rivière-du-Loup

Hôtel Universel in Rivière du Loup

Universel In Riviere Du Loup

Hôtel Universel in Rivière du Loup

Hôtel Universel in Rivière-du-Loup Hotel

Hôtel Universel in Rivière-du-Loup Rivière-du-Loup

Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup

Frequently asked questions

Does Hôtel Universel in Rivière-du-Loup offer free cancellation for a full refund?

Yes, Hôtel Universel in Rivière-du-Loup does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Universel in Rivière-du-Loup?

Yes, there's an indoor pool. Guests have pool access from 8:30 AM to 10:00 PM. The pool will be unavailable from March 17 2025 to March 30 2025 (dates subject to change).

Are pets allowed at Hôtel Universel in Rivière-du-Loup?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 40.24 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Hôtel Universel in Rivière-du-Loup?

Yes, there's free self and extended parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hôtel Universel in Rivière-du-Loup?

Check-in start time: 4 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Hôtel Universel in Rivière-du-Loup and nearby?

Have fun with nearby winter activities like snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hôtel Universel in Rivière-du-Loup also has a waterslide and a 24-hour fitness center, as well as spa services.

Are there restaurants at or near Hôtel Universel in Rivière-du-Loup?

Yes, Restaurant - Boreal offers international cuisine.

What's the area around Hôtel Universel in Rivière-du-Loup like?

Hôtel Universel in Rivière-du-Loup is in the heart of Rivière-du-Loup, a short 19-minute walk from Musee du Bas St Laurent. Travelers say that the hotel is in a great location.

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8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room

Service staff

Restaurant

Location

Children

Bed

Highways

Food

Breakfast

Elevator

What guests liked

The property's restaurant offered good quality food with friendly and fluent staff. (13 reviews)
The on-site spa was lovely, nice, and calming, offering a wonderful experience. (9 reviews)
Pet access was convenient and welcoming with pet-friendly rooms and easy outdoor access. (9 reviews)

From real guest reviews summarized by AI.

8/10 Very good

Apr 20, 2025

I had no problem with the property. My only problem was with the restaurant. As I worked all day and returned to hotel in the evening, so this was my most convenient place to have my dinner. I tried for the first night. Food was delicious and service was friendly. The following night, I was created and had a table. I stayed on my table for 40 minutes. The waitress passed by my table several times. The hostess also passed next to me several times. There was a busboy who passed by my table as well. I tried to grab their attention. It seems that they purposely avoided to make eye contacts. So the remaining of the week, I had to eat elsewhere. But never to this restaurant again. I am going to same area frequently for business. So, never again