Welcome to Hotel Embajador Puno, where you can enjoy a full breakfast on the on-site restaurant and unwind with a coffee at the coffee shop. Explore local art at the gallery or discover nearby attractions like Naval Museum and Pine Park from this hotel’s convenient location.
Reviews
6.06.0 out of 10
Good
Popular amenities
Bar
Pet-friendly
Laundry facilities
Non-smoking
Air conditioning
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Room service
Coffee shop/cafe
Terrace
24-hour front desk
Garden
Front-desk safe
Laundry service
Self-serve laundry
Meeting room
Concierge services
Feel at home (6)
Rollaway/extra beds
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Quadruple Room
Quadruple Room
Highlights
Air conditioning
TV
Private bathroom
Designer toiletries
Cable channels
Daily housekeeping
In-room safe
Iron/ironing board
30 sq m
City view
Sleeps 4
1 Double Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed
Juliaca (JUL-Inca Manco Capac Intl.) - 63 min drive
Puno Station - 5 min walk
Paucarcolla Station - 24 min drive
Restaurants
Ricos Pan - 7 min walk
Rupha Cafe - 8 min walk
Restaurante Remembranzas - 6 min walk
Pollos el Rancho - 6 min walk
La Choza de Oscar - 7 min walk
About this property
Hotel Embajador Puno
Hotel Embajador Puno puts you just a 5-minute drive from Lake Titicaca. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A terrace and a garden are other highlights.
Languages
English, Spanish
At a glance
Hotel size
27 rooms
Arriving/Leaving
Check-in start time: 7:00 AM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 8 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Art gallery on site
Designer stores on site
Shopping mall on site
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Designer toiletries
Towels
Toilet paper
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Dining
Onsite venue - This restaurant specializes in Peruvian cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of USD 20 per pet, per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and outdoor lighting on site.
This property accepts debit cards and cash.
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 10023878670
Also known as
Embajador Puno
Hotel Embajador Puno
Hotel Embajador Puno Puno
Hotel Embajador Puno Hotel
Hotel Embajador Puno Hotel Puno
Frequently asked questions
Does Hotel Embajador Puno offer free cancellation for a full refund?
Yes, Hotel Embajador Puno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Embajador Puno?
Yes, pets are welcome. There's a charge of USD 20 per pet, per night.
Is parking offered on site at Hotel Embajador Puno?
Sorry, there's no onsite parking at Hotel Embajador Puno.
What are the check-in and check-out times at Hotel Embajador Puno?
Check-in start time: 7:00 AM; Check-in end time: 9:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Embajador Puno and nearby?
Hotel Embajador Puno has a garden.
Are there restaurants at or near Hotel Embajador Puno?
Yes, there's an onsite restaurant that offers Peruvian cuisine.
What's the area around Hotel Embajador Puno like?
Hotel Embajador Puno is located on the boardwalk/promenade, a short 5-minute walk from Puno Station and 17 minutes' walk from Lake Titicaca.
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Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2/10
Cleanliness
6.6/10
Staff & service
5.8/10
Property conditions & facilities
Reviews
6/10 Good
Feb 12, 2019
Convenient location
The staff was really helpful and friendly. Convenient location. Older hotel and I suspect there is sewage problems because there was a not so nice smell to the bathrooms.
Sarah
Sarah, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
Sep 18, 2017
JUAN PABLO
JUAN PABLO, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
May 3, 2012
decent cheap hotel
The hotel was fine, no maid service, breakfast included, had an internet terminal. Staff was helpful for finding buses, tours, etc. Good location, close to train, super market, and walking distance to the main tourist area (bars/clubs). There was a problem with the water pressure and one day we did not have hot water because the pumps failed. This was a frequent occurrence.
Verified traveller
Verified Hotels.com guest review
6/10 Good
Jan 16, 2012
Not a 3-star hotel
Was definitly more like a hostal than hotel, miles away from 3 stars (internationally at least). The room was comfortable. Location not the best for tourists but a walking distance from the 'center'. Misrepresenting marketing and therefore didn't live up to our expectations.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
Feb 12, 2020
gustavo
gustavo, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 5, 2019
Victoria
Victoria, 6-night romance trip
Verified Hotels.com guest review
4/10 Fair
Feb 17, 2019
Insatisfação
Hotel mal conservado. Cheguei pela noite e informei que tinha uma reserva e as duas atendentes ficaram em silêncio. Depois de algum tempo perguntei: “E..?” Elas então disseram que não havia ninguém reservado e que não havia quarto disponível, sem acrescentar alguma alternativa. Perguntei o que poderia ser feito e elas nada. Então chegou outro atendente e esse sim consultou algo no computador e depois de algum momento liberou um quarto pra mim (não falaram que não havia disponibilidade de quarto? 🤔). O hotel é antigo e com aparência de mal conservado. Falaram que me levariam uma toalha de banho, coisa que só consegui na manhã seguinte descendo pessoalmente à recepção. A ducha estava gelada e depois de descer reclamando disseram que iam ligar o boiler (já não deveria estar ligado?🤔🤔). Mesmo tempos depois tomei um banho não mais gelado mas frio, em um frio de 7 graus. Meu conselho: gaste um pouquinho mais e vá pra outro lugar.
Marcos
Marcos, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 29, 2018
Dåligt hotel
Mögel i rummet svårt att andas hela natten, fläckar på väggar och mattan, sängkläder lukta illa, rent ut sagt äckligt, fanns inte något att köpa, fanns inga gafflar, personalen verkade inte vilja ha gäster, undermåligt med tanke på vad det kostar, jag checkade ut efter en natt.
Annika
Annika, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 11, 2018
Boa estadia em Puno
O hotel é super bem localizado, os funcionários foram muito cordiais e agradaveis. Fizemos o check out as 10, porém precisavamos deixar nossa bagagem no hotel e os funcionários a guardaram com toda segurança.
Aline
Verified Hotels.com guest review
2/10 Poor
Jun 1, 2017
horrível
hotel péssimo, parece abandonado, de manhã o funcionário fica dormindo e o mesmo se quer prepara o café da manhã na hora marcada por eles, péssimo atendimento, água quente só pedindo o tempo todo, péssimas toalhas, não recomendo
Claudio
Claudio, 2-night romance trip
Verified Hotels.com guest review
6/10 Good
Mar 5, 2017
가격 대비 그럭저럭 괜찮습니다.
야간 버스 타고 푸노에 도착해서 택시타고 도착했는데 문 잠겨 있고 셔터 내려져 있어서 당황했어요. 다행히 일찍 체크인 해주긴 했는데 직원들 영어가 안 통하고 스페인어로 해야 되요. 뜨거운 물은 평소에는 보일러 안 켜놓는 것 같고, "Agua caliente, por favor"라고 요청하시면 보일러 켜줍니다.ㅎ
SW
Verified Hotels.com guest review
8/10 Very good
Feb 29, 2016
Situé en plein centre, l'accès aux restaurants, banques et boutiques est facile à pied.
Les résidents de la chambre voisine sont arrivés tard la nuit. Bruyant , mal isolé. Les vitres des fenêtres qui donne sur la petite terrasse sont vraiment sales.
Mariel
Verified Expedia guest review
6/10 Good
Feb 14, 2016
Podría ser mejor
Ubicación muy conveniente, cerca de los principales puntos de la ciudad. Desayuno incluido rutinario y básico. No limpian el cuarto a menos que lo solicites. Al c/ in no nos explicaron que si no lo solicitabas no te limpiaban nada. Cuarto comodo para descansar lo suficiente. Tv antigua sin buena señal. Agua caliente solo cuando ellos quieren. Cuando indique que no salía agua caliente me dieron como respuesta que el chico que ve eso no estaba. Ese día toco bañarse con agua fría considerando el clima frío de puno. Personal amable en líneas generales, no supieron darme razón Cúando solicite algunas indicaciones e información turística pero por lo menos no te contestan mal!
Yaren Elizabeth
Verified Hotels.com guest review
8/10 Very good
Jan 27, 2016
Hotel con buena ubicación
Un hotel que se encuentra cerca del centro, estación de trenes, terminal terrestre y con muy buen ambiente.
Verified traveller
Verified Expedia guest review
2/10 Poor
Mar 10, 2013
À ne pas recommander à personnes.
L hôtel était très bien située mais aucun confort , la pluie entrait de partout, il a fallu s acheter du papier hygiénique car ils disaient ne pas en avoir,les serviettes semblaient avoir été utilisé sans lavages,,,
Aucune lumières le soir dans les corridors surtout au troisième étage.
Réal
Verified Expedia guest review
6/10 Good
Jul 14, 2012
立地はすごく良かったが、この程度のホテルとしては普通。特に特記することはなし。
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2011
BUENA ATENCION
Los dos días que nos hospedamos en el Hotel Embajador fuimos muy bien atendidos y el desayuno fue oportuno en el tiempo y bien servido
gracias
GUILLERMO