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Swissôtel Makkah

5.0 star property
Luxury hotel with restaurant, near Great Mosque of Makkah

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Photo gallery for Swissôtel Makkah

Building design
Restaurant
Premier Room, 1 King Bed (Kaaba)
Lobby sitting area
Lobby sitting area

Reviews

8.8 out of 10
Excellent
Experience luxury in the heart of Makkah at Swissôtel Makkah, where a shopping mall and garden await. Connect to free in-room WiFi, enjoy a delicious breakfast, or explore the nearby Abraj Al-Bait Towers and Kaaba with helpful multilingual staff on hand.

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Connecting rooms available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Front-desk safe
  • ATM/banking services

For families (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Daily housekeeping
The current price is CA $201
CA $243 total
includes taxes & fees
May 6 - May 7

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Double Beds

Royal Suite, 2 Double Beds

Royal Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Suite (City)

Living area

Junior Suite (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room (Quad bed, Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Twin Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room Haram Partial view

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room Haram Partial view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room Kaaba partial view

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room Kaaba partial view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds
Exterior

Makkah Clock Royal Tower, A Fairmont Hotel

  • Spa
  • Parking available
  • Internet access
  • Free WiFi
8.6 out of 10, Excellent, 1,005 reviews
The price is CA $258
CA $311 total
includes taxes & fees
May 13 - May 14
Makkah Clock Royal Tower, A Fairmont Hotel
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About the area

Map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 4 min walk - 0.4 km
  • Abraj Al-Bait Towers - 6 min walk - 0.5 km
  • Well of Zamzam - 7 min walk - 0.6 km
  • Kaaba - 7 min walk - 0.6 km
  • King Fahad Gate - 7 min walk - 0.7 km

Getting around

  • King Abdulaziz Intl. Airport (JED) - 73 min drive
  • Makkah Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪29Th Floor - ‬6 min walk
  • ‪Al Majlis - ‬7 min walk
  • ‪بيتزا هت - ‬6 min walk
  • ‪Al Khairat Restaurant - ‬6 min walk
  • ‪البيك - ‬5 min walk

About this property

Swissôtel Makkah

Swissôtel Makkah puts you in a great location, within just a 10-minute walk of Great Mosque of Makkah and Kaaba. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This luxurious hotel is also within just a 10-minute walk of Abraj Al-Bait Towers and Well of Zamzam. Fellow travelers love the helpful staff and breakfast.

Languages

Arabic, English, French, Hindi

At a glance

DONE

Hotel size

    • 1487 rooms
    • Arranged over 43 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 16
    • Check-out time is 12:30 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
    • Local laws may restrict unmarried guests from sharing a room
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Cafe Swiss - Onsite restaurant. Happy hour is offered. Reservations are required. Open daily.
Al Rowad Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle service is offered for an extra charge of SAR 800 per vehicle (roundtrip, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for SAR 241.5 per day

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10007391

Also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

Does Swissôtel Makkah offer free cancellation for a full refund?

Yes, Swissôtel Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Swissôtel Makkah?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Swissôtel Makkah?

Yes, an airport shuttle is available. The charge is SAR 800 per vehicle roundtrip.

What are the check-in and check-out times at Swissôtel Makkah?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 12:30 PM. Express check-in and check-out and contactless check-out are available.

What is there to do at Swissôtel Makkah and nearby?

Swissôtel Makkah has a garden.

Are there restaurants at or near Swissôtel Makkah?

Yes, there's an onsite restaurant that offers Mediterranean cuisine.

What's the area around Swissôtel Makkah like?

Swissôtel Makkah is in Al Hajlah, a short 4-minute walk from Great Mosque of Makkah and 7 minutes' walk from Kaaba. Travelers say that the hotel is in a great location.

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Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Food
Bathroom
Elevator
View
Lobby
Shopping malls

What guests liked

  • The breakfast buffet offered a wide variety of delicious options with many stations and a great selection. (28 reviews)
  • The dining options were excellent with a wide variety of dishes and prompt service. (3 reviews)
From real guest reviews summarized by AI.

Reviews

2/10 Poor

Omerah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel

Good hotel, great location, , breakfast & dinner was excellent
Y, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Khalid, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Nothing special

Room looked clean but as soon as we walked in it smelt like cigarettes, open the cupboard smelt of fish...spoke to management, he came with air freshner which snelt nice for 1 min, then back to have it was...bathroom was really small
Samirah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Using the lifts was a bit inconvenient.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel is located right across from the Haram. Very very convenient for everything. Extremely good customer service. But selection for buffet breakfast should be better.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nelson, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Mudathir, 3-night trip
Verified Hotels.com guest review

6/10 Good

We booked a beautiful suite with Kaaba view. Unfortunately it got spoiled by some boneheads smoking in non smoking rooms and s
Khalid, 4-night trip
Verified Hotels.com guest review

6/10 Good

Was fine. Good location but didn’t honour any special requests and didn’t honour the upgrade.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fozia, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Fantastic stay, very close to Haram. Breakfast and dinner was included and the food was very good quality. Would recommend to everyone.
K, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

mariam, 2-night trip
Verified Hotels.com guest review

8/10 Very good

As close to the Haram as you can get . Super Conve

Highly recommend the Kaba view room and proximity to the Haram . As close as you can get . Super convenient. Alhamdulilah
Mohammed, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel was clean. The buffet needs to include Indian cuisines.
Anas, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

rasha, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tarkan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hena, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Umbreen, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Lack of Coordination by Hotel Staff

I had booked my stay at Swissotel for 3 adults and had asked for 3 beds but was allocated a room with 4 beds and accordingly charged extra . The Front Desk service was painfully slow. There was no response to any calls to the Front Desk did hours and to e mails I sent 2-3 days earlier regarding intimidation of my arrival plan .
Shafaat U, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Sarfraz, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Usman, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

ASHWANI, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I like the staff. HK was really nice. Very close to haram
Farhana, 6-night trip
Verified Expedia guest review

8/10 Very good

khalid, 3-night trip
Verified Hotels.com guest review