No. 55 Jalan Simpang Tiga, Kuching, Sarawak, 93350
What's nearby
The Spring - 15 min walk - 1.3 km
Vivacity Megamall - 3 min drive - 3.4 km
Jalan Padungan - 3 min drive - 3.3 km
Sarawak General Hospital - 4 min drive - 3.5 km
Kuching Waterfront - 4 min drive - 4.3 km
Getting around
Kuching Intl. Airport (KCH) - 15 min drive
Airport shuttle (surcharge)
Free shopping center shuttle
Restaurants
Starbucks - 14 min walk
New Atmosferah Restaurant - 2 min walk
Nasi Kandar Line Q - 3 min walk
Spoon Cafe - 2 min walk
Tealive - 15 min walk
About this property
Citadines Uplands Kuching
Located just 4.8 mi (7.8 km) from the airport, Citadines Uplands Kuching offers a shuttle (available 24 hours). You can go for a morning swim at the outdoor pool and visit the fitness center for a workout. A children's pool and a terrace are offered, and apartments have conveniences like dryers and refrigerators. Fellow travelers love the helpful staff.
Languages
Chinese (Mandarin), English, Indonesian, Malay
At a glance
Property size
215 apartments
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Children aged 6 and younger eat free breakfast
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 18 lbs per pet)*
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls and litter boxes available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (MYR 2.00 per day)
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Free shopping center shuttle
Other information
Smoke-free property
Property amenities
Pool/Spa
Outdoor pool
Umbrellas
Sun loungers
Internet
Free WiFi
Parking and transportation
Covered self parking on site (MYR 2.00 per day)
Wheelchair-accessible parking and van parking available
Limited onsite parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free shopping center shuttle
Car not required
Family friendly
Children stay free (see details)
Children's pool
Kitchen
Refrigerator
Microwave
Cleaning supplies
Electric kettle
Water dispenser
Coffee/tea maker
Cookware/dishes/utensils
Dining
Continental breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 27 for adults and MYR 27 for children
Room service available
Bedrooms
Bed sheets provided
Rollaway/extra beds: MYR 108.0 per night
Bathrooms
Separate bathtub and shower
Shampoo
Bidet
Toilet paper
Hair dryer
Towels provided
Bathrobes
Eco-friendly toiletries
Soap
Slippers
Living spaces
Sitting area
Entertainment
TV with satellite service
DVD player
iPod docking station
Outdoor areas
Terrace
Laundry
Dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
Meeting rooms
Business center
Laptop workspace
Comfort
Air conditioning
Pets
Pet friendly
MYR 500 per accommodation per night
1 total (up to 18 lbs per pet)
Pets allowed in specific rooms
Welcoming cats and dogs only
Food and water bowls and litter boxes are available
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Accessible airport shuttle
Doorbell and phone notification
Elevator
Soundproofing
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchairs available on site
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Limited housekeeping
Safe
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
24-hour front desk
Location highlights
Connected to a shopping center
Near the airport
Near outlet shopping
Things to do
Fitness center
Shopping mall on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
215 rooms
8 floors
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MYR 27 for adults and MYR 27 for children
Airport shuttle service is offered for an extra charge of MYR 16.20 per person (one-way)
Children & extra beds
Rollaway beds are available for MYR 108.0 per night
Airport shuttle for children between the ages of 7 and 18 costs MYR 16.20 (one-way)
Pets
Pets are allowed for an extra charge of MYR 500 per accommodation, per night
Parking
Covered self parking costs MYR 2.00 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
This property uses eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
Also known as
Citadines Kuching
Citadines Kuching Uplands
Citadines Uplands
Citadines Uplands Apartment
Citadines Uplands Apartment Kuching
Citadines Uplands Kuching
Citadines Uplands Kuching Sarawak
Citadines Uplands Kuching Aparthotel
Citadines Uplands Aparthotel
Citadines Uplands Kuching Kuching
Citadines Uplands Kuching Aparthotel
Citadines Uplands Kuching Aparthotel Kuching
Frequently asked questions
Does Citadines Uplands Kuching offer free cancellation for a full refund?
Yes, Citadines Uplands Kuching does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Citadines Uplands Kuching?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Citadines Uplands Kuching?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of MYR 500 per accommodation, per night. Food and water bowls and litter boxes are available.
Is parking offered on site at Citadines Uplands Kuching?
Yes. Self parking costs MYR 2.00 per day. Parking spots may be limited.
Is airport shuttle service offered by Citadines Uplands Kuching?
Yes, an airport shuttle is available. The charge is MYR 16.20 per person one-way.
What are the check-in and check-out times at Citadines Uplands Kuching?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Citadines Uplands Kuching and nearby?
Citadines Uplands Kuching has an outdoor pool and a fitness center.
Does Citadines Uplands Kuching have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a refrigerator, a microwave, and cookware.
What's the area around Citadines Uplands Kuching like?
Citadines Uplands Kuching is located a short 15-minute walk from The Spring.
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Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Feb 2025
Ridhwan
Ridhwan, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
17 Dec 2024
Friendly staffs and cleaningness
Kim Loong
Kim Loong, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 Nov 2024
Great location if wanna visit spring hotel
Emily
Emily, 2-night trip
Verified Expedia guest review
6/10 Good
8 Aug 2024
Nonee
Floor as well as dining table were sticky. Luckily room slippers were provided and I clean the table using my own disposal wipes.
Bedding do not smell yucky but also do not smell fresh.
Lawrence
Lawrence, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 May 2024
a bit rundown for the price is charges
Jennifer Fang Ni
Jennifer Fang Ni, 1-night family trip
Verified Expedia guest review
8/10 Very good
16 May 2024
The property is getting a bit too old. The night shift staff was totally unfriendly despite I have elderly and children with me checking in near midnight.
Jennifer Fang Ni
Jennifer Fang Ni, 1-night family trip
Verified Expedia guest review
8/10 Very good
16 May 2024
I think the property needs some minor upgrade - the facility is a bit run down for the price it demands.
Jennifer Fang Ni
Jennifer Fang Ni, 1-night business trip
Verified Expedia guest review
6/10 Good
9 May 2024
A bit dated, maintenance might be a bit lagging.
Jimmy
Jimmy, 1-night trip
Verified Expedia guest review
8/10 Very good
19 Apr 2024
Good location. Staff is friendly. Just hope the room is cleaner
Zhi chao
Zhi chao, 3-night romance trip
Verified Expedia guest review
6/10 Good
19 Apr 2024
tony amir
tony amir, 5-night trip
Verified Hotels.com guest review
2/10 Poor
10 Apr 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
6/10 Good
19 Jan 2024
The staff were pleasant and efficient. However, the property needs serious renovating. For example:
1. The window didn’t lock properly and noisy traffic became an issue.
2. The bathroom door is rotting at the base.
3. The room was smelly.
4. The stained toilet seat needs replacing.
5. They fork out the cheapest toilet roll to be found on the market.
Kathleen
Kathleen, 5-night trip
Verified Expedia guest review
6/10 Good
20 Nov 2023
Chieng
Chieng, 4-night trip
Verified Expedia guest review
10/10 Exceptional
6 Nov 2023
the staff is very helpful
Li Fong
Li Fong, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
6 Nov 2023
Chu-Li
Chu-Li, 4-night trip
Verified Expedia guest review
6/10 Good
21 Sep 2023
I've always stayed at Citadines Uplands when I'm in Kuching as I prefer a serviced apartment to a hotel. It's ok if you are not looking for luxury. Just make sure you are not given a room on the same floor as the pool .and overlooking it.
Kathleen
Kathleen, 6-night trip
Verified Expedia guest review
8/10 Very good
21 Sep 2023
Rhyselle Bernadette
Rhyselle Bernadette, 4-night trip
Verified Expedia guest review
8/10 Very good
10 Sep 2023
Good location. It's time to renew the rooms.
Good location. The room is a bit too old, bath tub handle is rusted and disgusted me. Also the pools ladder, it almost slit open my daughters foot with the rusted nail.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sep 2023
CHRISTOPHER VIXTRICDAY
CHRISTOPHER VIXTRICDAY, 1-night trip
Verified Expedia guest review
2/10 Poor
17 Aug 2023
Tessa
Tessa, 4-night trip
Verified Expedia guest review
6/10 Good
25 Jul 2023
1. The hotel is old and in need of renovation.
2. The corridor carpet was not straightened and looks dirty
3. Stayed 3 days, no one came to clean the room
3. The gym and swimming pool is well kept
4. Location is convenient to reach most places
5. Breakfast is just a walk away 2 prata stores available for u
6. Across the road, a big mall
Ronald
Ronald, 2-night trip with friends
Verified Expedia guest review
2/10 Poor
14 Jul 2023
JUNWEN
JUNWEN, 3-night trip
Verified Expedia guest review
8/10 Very good
18 Jun 2023
No water, aircon wasnt cold at all. Good location.
Dennis
Dennis, 5-night business trip
Verified Hotels.com guest review
2/10 Poor
21 May 2023
A go-to for me whenever I visit Kuching. Friendly, efficient staff. No problem requesting a late check-out. Easy to get Grab cabs. Shopping mall across the road and simple eateries and bank next door.
Kathleen
Kathleen, 5-night trip
Verified Expedia guest review
10/10 Exceptional
9 May 2023
A decent property nothing much to complain about, Staff are very friendly and accomodative