Near Tromso Cathedral, Smarthotel Tromso offers a cozy retreat with a coffee shop, dry cleaning services, and a bar. Enjoy the restaurant on site or grab free newspapers to stay updated; guests rave about the helpful staff.
Situated by the ocean, Smarthotel Tromso is a great choice for a stay in Tromsø. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A snack bar/deli and free bike rentals are other highlights. Fellow travelers say great things about the helpful staff.
Languages
English, Norwegian
At a glance
Hotel size
160 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
What to do
Hiking/biking trails nearby
Downhill skiing nearby
Snowboarding nearby
Whale-watching nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Free bicycle rentals
Ski storage
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Television in common areas
At least 80% of food locally-sourced
Locally-owned & organized tours & activities
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
26-inch TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Blackout drapes/curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Housekeeping (once per stay)
Bulk dispenser for toiletries
Water-efficient showers only
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately NOK 195 for adults and NOK 89 for children
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Smarthotel Tromso Hotel
Smarthotel Hotel Tromso
Smarthotel Tromso
Tromso Smarthotel
Smarthotel Tromso Hotel
Smarthotel Tromso Tromsø
Smarthotel Tromso Hotel Tromsø
Frequently asked questions
Does Smarthotel Tromso offer free cancellation for a full refund?
Yes, Smarthotel Tromso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Smarthotel Tromso?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Smarthotel Tromso?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Smarthotel Tromso and nearby?
Have fun during the warmer months with activities such as cycling.
Are there restaurants at or near Smarthotel Tromso?
Yes, there's an onsite restaurant.
What's the area around Smarthotel Tromso like?
Smarthotel Tromso is a short 7-minute drive from Tromsø (TOS-Langnes) and 3 minutes' walk from Tromso Cathedral.
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Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Bathroom
Value
Shower
Food
Luggage
What guests liked
Breakfast was consistently praised for being great, excellent, and outstanding with a good range of choices. (20 reviews)
From real guest reviews summarized by AI.
Reviews
6/10 Good
Mar 23, 2025
Expensive
Expensive for what it was.
Would be OK if the priced matched the room but it didn't, was expensive for what it was.
No remote for TV, got remote but tv still didn't work. Bedside light didn't work and cleanliness issues.
Room smaller than a standard uk prisoner cell. Can't begin to describe how small. Again if priced matched that would be OK but it didn't l luckily I was only on a short layover.
Nicola
Nicola, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 10, 2025
Overall a great hotel.
This hotel is great for a cheaper hotel option. Rooms are on the smaller side but the room was clean and the bathroom modern and tidy. Great location. Close to all the tour pick up/drop off locations. Overall a great stay for the price.
Claire
Claire, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Mar 9, 2025
Scott
Scott, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Feb 23, 2025
Excellent location, comfortable room and bathroom, delicious breakfast, very friendly breakfast staff. But the reception staff was very bad. Not at all friendly or helpful, they seem tired and without any interest in their work. A shame, because it is a very good hotel.
Margarita
Margarita, 3-night trip
Verified Hotels.com guest review
8/10 Very good
Feb 8, 2025
Stay was good but no laundry
Stay was fine, but note there is no laundry facilities despite being listed as an amenity on hotels.com
Rachel
Rachel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 26, 2025
Good hotel but budget sized rooms.
This was a one night stay until our other hotel, on the docks, was available the next day. It's a great little hotel for all the basics - the beds were comfortable, breakfast was good, water was hot and everything was clean. The location is really good and just a few minutes walk to the docks (but not the water and mountain view I was looking for). The room is small and for a couple you wouldn't really spend time in it rather than sleeping, because of its size, but there is a communal room downstairs with large TV and tea/coffee is always available there as well.
Tracey
Tracey, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 18, 2025
The hotel has a good location, very near to relevant places if you're going as tourist. The bed is quite small for two people but it's good enough to spend couple of nights there
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
Jan 13, 2025
Jørgen
Jørgen, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Jan 13, 2025
April
April, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Jan 12, 2025
Andreas
Andreas, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 10, 2025
Eiko
Eiko, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 8, 2025
No
Sreya
Sreya, 7-night trip
Verified Expedia guest review
4/10 Fair
Jan 7, 2025
Room is tiny, not suitable for anything other than a short stay and also has no amenities (kettle etc). Staff are generally unfriendly. Room and hotel was clean
Nathan
Nathan, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 7, 2025
Great value and location
Brian
Brian, 2-night trip with friends
Verified Expedia guest review
6/10 Good
Jan 3, 2025
It was fine, the bed was comfortable. The room was tiny and had no circulation however so we had to have the window open to get some sleep which of course then would make the room very cold after a while lol. The staff I'm a bit mixed on. Some of the staff were very friendly, but some of the younger staff were incredibly unprofessional. A couple of the younger ones were loudly on phone calls having inappropriate conversations, again, very loudly lol.
The room is smaller than one could imagine until you're in it.
Breakfast was pretty good.
Overall it was an okay stay, but I would not stay here again if there were other options available.
Ashley
Ashley, 6-night romance trip
Verified Expedia guest review
6/10 Good
Jan 2, 2025
On arrival at th smarthotel it was easy to check-in and find our room, room was very small, bed right up to the wall at side and end but was comfortable only one pillow each and quilt didn't cover the bed so luckily there was two. Bathroom was adequate
Breakfast had a good selection of cooked and cold foods but if you've not booked through hotels own website its not included and costs around £14 per head, on our visit we were on the fourth floor and unfortunately the second day we were there the lift broke and was not fixed two days later when we left which ment we had to drag our bags down 4 flights of stairs
Overall though its a nice hotel in a good location a short walk to shops and harbour.
Julie Catherine
Julie Catherine, 4-night romance trip
Verified Expedia guest review
6/10 Good
Dec 31, 2024
Randy
Randy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 31, 2024
Andreas
Andreas, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Dec 28, 2024
Sabine
Sabine, 8-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 28, 2024
Andreas
Andreas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 21, 2024
Zavier
Zavier, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Dec 9, 2024
Our room was very small. Comfortable bed. Good location.
Tanisha
Tanisha, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 3, 2024
Its a cheap and cheerful hotel which is close to the main attraction/tour pickups in Tromsø. The room was very basic and by no way, a luxury hotel (hotel is not claiming this). You get a bed, small desk and a bathroom. Would reccomend if you are visting for a couple of days and happy to accept a small basic room. Money saved can be spent on the expensive tours! Overall, would stay again!
Glenn
Glenn, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 28, 2024
Near city center. Good rooms, heated.
Anabella
Anabella, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 25, 2024
Great for a short break
The place was basic, but good. Everything worked andcwas clean. Great shower. Great breakfast and lovely staff