**Location:**
The hotel is quite far from JR station, at least a 15-20 minute walk. This is challenging, especially if you're carrying shopping bags.
**Staff:**
Unfortunately, the staff were not very friendly or helpful, except the ladies at the information desk. One rainy evening, I wanted to seek help to the male staff at reception to call a restaurant for availability, as it was a long walk (18 minutes) and raining . We want to check the status before going consider the weather was not good .
When we went back to reception , staff nicely helped .
Staffs at reception are not friendly as a whole .
**Amenities:**
The amenities were very limited; for instance, there was no shower cap provided .
**Cleanliness:**
Cleaning service was only available upon request, which was inconvenient.
Overall, my experience at this hotel was average .
Luckily there is hotel shuttle to airport .