The loft was spotless, lovely setup for a comfortable stay. The staff is friendly and polite always will to help you with what ever you need. The own arranged for the taxi to pick me up from the airport, it was a late flight and did not arrive on time so the taxi driver wanted more money for waiting for me,one of the staff heard the conversation and told the owner the next day. The own who speaks excellent english asked us to explain what happened, when hearing what took place he called the taxi company and got the extra that we payed back. We had to go to the visa office to talk to them about a visa, they asked us to write a letter and have it translated to spanish to submit. The owner offered to translate the letter for us and print it for us at no cost to us, this was much appreciated. Can not thank them enough for the help and kindness, will definitely be staying with them again. Great restaurants in the area as well.