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Hanoi Media Hotel and Spa

4.0 star property
Central hotel with full-service spa, connected to a shopping center, near Hoan Kiem Lake

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Photo gallery for Hanoi Media Hotel and Spa

Exterior
Family Room, Balcony
Meeting facility
Lobby sitting area
Business centre
Near the tranquil Hoan Kiem Lake, Hanoi Media Hotel and Spa offers a luxurious retreat. Indulge in a rejuvenating massage or body treatment at ME Spa, then connect with free WiFi or explore nearby Thang Long Water Puppet Theatre.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Non-smoking
  • Spa
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Breakfast available
  • Room service
  • Massage/treatment rooms
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is CA $52
CA $59 total
includes taxes & fees
Jun 4 - Jun 5

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

Highlights

Terrace
Air conditioning
Minibar (some free items)
LCD TV
Blackout drapes/curtains
Memory foam bed
Separate bedroom
Private bathroom
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
LCD TV
Blackout drapes/curtains
Memory foam bed
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
LCD TV
Blackout drapes/curtains
Memory foam bed
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

Highlights

Balcony
Air conditioning
Minibar (some free items)
LCD TV
Blackout drapes/curtains
Memory foam bed
Separate bedroom
Private bathroom
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, City View

Memory foam beds, free minibar items, in-room safe, desk

Deluxe Double or Twin Room, City View

Highlights

Air conditioning
Minibar (some free items)
LCD TV
Blackout drapes/curtains
Memory foam bed
Private bathroom
Hair dryer
Rainfall showerhead
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed
Lobby sitting area

Hanoi Royal Palace Hotel 2

  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
9.6 out of 10, Exceptional, 4,443 reviews
The price is CA $8
CA $9 total
includes taxes & fees
Jun 12 - Jun 13
Hanoi Royal Palace Hotel 2
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About the area

Map
11 Hang Dau St., Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Hanoi Opera House - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 38 min drive
  • Hanoi Long Bien Station - 5 min drive
  • Hanoi Gia Lam Station - 14 min drive
  • Hanoi Railway Station - 22 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Banh Mi Long Hoi - ‬1 min walk
  • ‪Nem Tai Bà Hồng - ‬1 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬2 min walk
  • ‪Funky Monkey - ‬1 min walk
  • ‪Chè số 8 Cầu Gỗ - ‬1 min walk

About this property

Hanoi Media Hotel and Spa

You'll be in a fantastic location at Hanoi Media Hotel and Spa, just a 5-minute walk from Hoan Kiem Lake and Thang Long Water Puppet Theatre. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. A snack bar/deli and a terrace are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 16
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • In-room computer
  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

ME Spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately VND 100000 for adults and VND 100000 for children
  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 352500.0 per day
  • Airport shuttle service for children up to age 11 costs VND 400000 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hanoi Meracus 1
Hanoi Meracus Hotel 1
Hotel Meracus
Meracus
Meracus Hotel
Meracus Hotel 1
Mosto Hanoi Hotel Formerly Meracus Hotel 1
Mosto Hotel Formerly Meracus Hotel 1
Mosto Hanoi Formerly Meracus 1
Mosto Formerly Meracus 1
Hotel Mosto Hanoi Hotel (Formerly Meracus Hotel 1) Hanoi
Hanoi Mosto Hanoi Hotel (Formerly Meracus Hotel 1) Hotel
Hotel Mosto Hanoi Hotel (Formerly Meracus Hotel 1)
Mosto Hanoi Hotel (Formerly Meracus Hotel 1) Hanoi
Hanoi Meracus Hotel 1
Mosto Hanoi Formerly Meracus 1
Hanoi Media And Spa Hanoi
Hanoi Media Hotel and Spa Hotel
Hanoi Media Hotel and Spa Hanoi
Hanoi Media Hotel and Spa Hotel Hanoi

Frequently asked questions

Does Hanoi Media Hotel and Spa offer free cancellation for a full refund?

Yes, Hanoi Media Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hanoi Media Hotel and Spa?

Sorry, pets aren't allowed.

Is airport shuttle service offered by Hanoi Media Hotel and Spa?

Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one-way.

What are the check-in and check-out times at Hanoi Media Hotel and Spa?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hanoi Media Hotel and Spa and nearby?

Hanoi Media Hotel and Spa has a spa.

Are there restaurants at or near Hanoi Media Hotel and Spa?

Yes, there's an onsite restaurant.

What's the area around Hanoi Media Hotel and Spa like?

Hanoi Media Hotel and Spa is in Old Quarter, a short 2-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Old Town Night Market.

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Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Food

What guests liked

  • Breakfast offered a good variety and was very good and tasty. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Our stay was great and very accommodating to our needs.
3-night trip

6/10

1-night family trip

6/10

It was claustrophic and forgettbale. Older building, basically dingy. It is in a nice area, central to the old city. Other than that, mediocre or worse. Food at breakfast was completely average.
2-night romance trip

10/10

Hôtel idéalement situé. Notre chambre familiale était très belle et très propre. Les lits sont confortables, le petit-déjeuner est bon et varié et le personnel adorable.
3-night family trip

8/10

The Hotel is fine but you need to be aware that the rooms are very small. I booked a Superior Double Room which was at the back of the hotel and was much smaller than described. I could just about lay down and open my case at the side of the bed as this was the only place to put it, but then had to climb over it to get in and out of bed or go to the bathroom. The window that you see in the pictures is tiny and opens onto an internal corridor so there is no natural light or ventilation. Also the bathroom lights come on from a motion sensor which seems like a cool idea if you get up in the middle of the night but is less entertaining when you get back into bed and can’t switch them off for yourself. t’s, ok and the location is good but definitely not for the claustrophobic.
4-night trip

10/10

Very good
3-night trip

10/10

1-night trip

10/10

Staff are excellent
3-night romance trip

10/10

Great place in Hanoi old quarter. Close to numerous restaurants and stores. Short walk to the lake. Staffs were very helpful and friendly. Definitely recommend.
1-night family trip

10/10

My husband and I spent 7 nights in north Vietnam during our honeymoon. We spent 4 nights at the hotel, and 3 nights in-between to explore Halong Bay and Ninh Binh. The staff helped us plan the trip, which made it so stress-free. I communicated with the staff over WhatsApp, and they understood enough English to make everything feel easy. They’re extremely accommodating and kind. I would recommend staying here if you’re in Hanoi. It’s very walkable to the night market and tons of tour agencies.
2-night romance trip

10/10

4-night trip

10/10

Although our flight was delayed and we weren’t able to stay, they still arranged all our transfers and travels for local trips, let us use their shower and hold our luggage. Super friendly staff!! On that alone, I would recommend!! I wish we could have stayed
1-night trip

6/10

Thin walls noisy, loud fridge every 30minutes, tv screen was not clean and half screen totally off, room smell mould, poor breakfast but I got what I paid for. Good location and kind staff
1-night family trip

10/10

My partner and I arrived in Vietnam about 3 weeks ago. What an amazing time we’ve had, and as we traveled from south to north our trip just got better and better. We were thrilled to arrive at the Media Spa Hotel amidst the bustle of the Old Quarter. Such a beautiful building, and what a warm welcome by staff. We loved our room (a family room - maybe a little small for 3 people but a good size for 2 big Australians) and felt utterly spoilt. Staff helped to arrange activities for us to do, made suggestions about where to eat, and generally looked after us. We began our mornings with a free breakfast - a lovely range of delicious delights. Thanks to our breakfast host, Duy. We enjoyed our conversations with you and noted you made everyone feel comfortable. In the evening we visited the Lux Sky Bar, viewed stunning sunsets, and enjoyed a cool drink or two. I loved my cocktails made by the guys working in the bar. Thank you for looking after us at the end of big days in and around Hanoi. Finally, a big shout out to all the staff working so hard in Reception. You are all amazing, friendly and attentive. It’s you, who do all the hard work, that make a place to stay in so memorable.
3-night romance trip

10/10

Great location, all staff really helpful and go above and beyond to make sure you have a good stay. Highly recommend. I also got my nails done and she was great.
2-night trip

10/10

My favorite hotel in Hanoi. Wonderful staff
2-night family trip

10/10

Always stay at this hotel because the staff are so wonderful and caring. The hotel is in a great location as well as the rooms being very adequate. I never stay anywhere else.
1-night business trip

10/10

Warm, welcoming staff make this hotel my go to place to stay everytime I visit Hanoi.
1-night business trip

10/10

4-night trip

10/10

Service is impecable. They will go out of the way to ask you for any tips or help. Breakfast is also very good and tasty. Location is perfect too, not too busy and a spared from noisy night market. Good restaurants are all nearby.

10/10

There was a lovely hotel welcoming and staff couldn’t be nicer. The hotel’s location is perfect in the hustle and bustle of Hanoi. The room was big, clean and quiet with comfy beds. I couldn’t fault this hotel and would definitely recommend.
2-night trip

8/10

A good location next to the lake. The staff were very helpful and courtesy. The bathroom was very nice with hot water. Better lighting would be great for the bathroom and desk in the room. Breakfast included in my package was good with enough varieties offered. This is a solid place to stay and convenient and safe.The shopping was not as exciting because most vendors were selling the same thing. I would stay here again.
1-night family trip

8/10

The location of the hotel is great to experience Hanoi in all it's facets. The rooms are clean and some parts (bathrooms) have been renovated recently. Other parts can do with a refresh. Staff is very friendly and helpful.
4-night family trip

10/10

Very friendly & helpful staff. Good location in the Old Quarter - easy to walk the area. Clean, comfortable bed and room. Overhead and front shower a bonus. Rooftop SkyBar a good place for drinks before or after a night on the town.
3-night family trip

10/10

I ST class, our experience was amazing. Ms Salena contacted me via WhatsApp, enquiring of our plans. She sorted out everything. I work in tourism, so have a lot of experience. So l think l can be objective, we had a brilliant time. Thank You
6-night trip