The lovely front desk staff is awesome as she assisted us for early check-in and helped me to rejuvenated after a quick nap.
For sure I'll revisit again.
Overall it's great hotel. Quiet room. Only 2 lift for a 10 floor building can get busy at time. Would be great if there's more choice of food for breakfast.
I had a very bad stay experience due to the breakfast issues. I invited my local friend for the Hotel breakfast which i am aware that i made the booking with 2 breakfast included. However, the Hotel counter argue on this and need me pay another pax. The reason given was i should put 2 adults stay instead of one for the booking. If you guys read the advestisement it shown breakfast for 2 for the price. Also, the reciept of hotel.com did not give a full details of my booking regarding the breakfast..which made the arguement got worsen. Bad stay anyway....beware guys when you do hotel booking next time...disappointed.
I am happy with the hospitality and the fruits and drink ms itâs really helping me everyday.
-Things could be better if there is a quiet refrigerator, as itâs noisy when the compressor cut off.
-It will be great if the shower handle holder could able to hold the shower handle.
-The bed sheet is comfortable but mattress has uneven spring, which has caused my back ache.
When coming to Bintulu this is always a good choice to stay. Some rooms seem to have been recently renovated, which is also a good sign. Has on-site access to local mall.