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Oaks Mackay Carlyle Suites

4.0 star property
City-center Mackay hotel with outdoor pool

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Photo gallery for Oaks Mackay Carlyle Suites

Outdoor pool
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
View from room
Located in the heart of the business district, Oaks Mackay Carlyle Suites offers a tranquil retreat. Unwind by the outdoor pool or take advantage of dry cleaning/laundry services and luggage storage for a seamless stay. Previous guests have praised this hotel’s convenient location.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Non-smoking
  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (7)

  • Outdoor pool
  • Room service
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Microwave
  • Television
  • DVD player
  • Elevator
  • Dry cleaning/laundry service
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 20 of 20 rooms

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Desk, laptop workspace, iron/ironing board, free WiFi

Hotel Room

Highlights

Balcony
Air conditioning
Heating
Refrigerator
LED TV
Clothes dryer
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Fridge, microwave, electric kettle

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
  • 70 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Apartment, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free WiFi

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
  • 61 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Room (No Housekeeping)

Desk, laptop workspace, iron/ironing board, free WiFi

Hotel Room (No Housekeeping)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
LED TV
Clothes dryer
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Apartment (No Housekeeping)

Desk, laptop workspace, iron/ironing board, free WiFi

1 Bedroom Apartment (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
  • 61 sq m
  • Sleeps 2
  • 1 Queen Bed

2 Bedroom Dual Key Apartment (No Housekeeping)

Highlights

Balcony
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LED TV
Clothes dryer
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Bed and 1 King Bed

View all photos for Apartment, 2 Bedrooms (No Housekeeping Service)

Fridge, microwave, electric kettle

Apartment, 2 Bedrooms (No Housekeeping Service)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
  • 70 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for 3 Bedroom Dual Key Apartment (No Housekeeping)

Desk, laptop workspace, iron/ironing board, free WiFi

3 Bedroom Dual Key Apartment (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
  • 103 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Dual Key Apartment

Fridge, microwave, electric kettle

3 Bedroom Dual Key Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
  • 103 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Dual Key Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

2 Bedroom Dual Key Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Dual Key Apartment

Private kitchen

Three Bedroom Dual Key Apartment

  • Sleeps 6
  • 3 King Beds

View all photos for Two Bedroom Apartment

Private kitchen

Two Bedroom Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Dual Key Apartment

Living area

Two Bedroom Dual Key Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Apartment

Living area

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Room

Desk, laptop workspace, iron/ironing board, free WiFi

Hotel Room

  • Sleeps 2
  • 1 King Bed

Two-Bedroom Apartment-No Housekeeping

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Hotel Room-No Housekeeping

  • Sleeps 2
  • 1 King Bed

Two-Bedroom Dual Key Apartment-No Housekeeping

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

One-Bedroom Apartment-No Housekeeping

  • Sleeps 2
  • 1 Queen Bed

Three-Bedroom Apartment-Dual Key-No Housekeeping

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
Spa

Quest Mackay on Gordon

  • Pool
  • Spa
  • Parking available
  • Free WiFi
9.2 out of 10, Wonderful, 400 reviews
The price is CA $242
CA $266 total
includes taxes & fees
Jun 12 - Jun 13
Quest Mackay on Gordon
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About the area

Map
23 Alfred Street, Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 17 min walk - 1.4 km
  • Bluewater Lagoon - 20 min walk - 1.7 km
  • Caneland Central - 2 min drive - 1.5 km
  • Harrup Park - 2 min drive - 1.9 km
  • Mackay Base Hospital - 5 min drive - 4.1 km

Getting around

  • Mackay, QLD (MKY) - 8 min drive
  • Mackay Station - 7 min drive
  • Mapalo Station - 17 min drive
  • Aminungo Station - 20 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪The Grazing Goat Cafe - ‬10 min walk
  • ‪Palace Hotel - ‬10 min walk
  • ‪Burger Urge - ‬4 min walk
  • ‪Zambrero - ‬10 min walk

About this property

Oaks Mackay Carlyle Suites

Enjoy your visit to Mackay with a stay at Oaks Mackay Carlyle Suites.

Languages

English, French

At a glance

DONE

Hotel size

    • 36 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 1.5 percent for credit card payments
    • The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 6:00 PM)
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Be entertained

  • DVD player
  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Iron/ironing board
  • Dryer
  • Laundry detergent

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Shampoo
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Free tea bags/instant coffee

Fees & policies

Refundable deposits

  • Deposit: AUD 1 per stay

Optional extras

  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 20.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Also known as

Oaks Carlyle Aparthotel Mackay
Oaks Carlyle Aparthotel
Oaks Carlyle Mackay
Oaks Carlyle
Oaks Carlyle
Oaks Carlyle Mackay
Oaks Mackay Carlyle Suites Hotel

Frequently asked questions

Does Oaks Mackay Carlyle Suites offer free cancellation for a full refund?

Yes, Oaks Mackay Carlyle Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Oaks Mackay Carlyle Suites?

Yes, there's an outdoor pool.

Are pets allowed at Oaks Mackay Carlyle Suites?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Oaks Mackay Carlyle Suites?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 10 AM.

What is there to do at Oaks Mackay Carlyle Suites and nearby?

Oaks Mackay Carlyle Suites has an outdoor pool.

Does Oaks Mackay Carlyle Suites have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Oaks Mackay Carlyle Suites like?

Oaks Mackay Carlyle Suites is in the heart of Mackay, a short 11-minute walk from Mackay Enertainment and Convention Centre and 9 minutes' walk from Ken Burgess Orchid House.

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Reviews

8.2

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Apartment
Room
Walking
Balcony

Reviews

10/10

1-night trip

10/10

Really friendly reception, made process quick and easy
1-night family trip

8/10

1-night family trip

6/10

10/10

Great place to stay with the family. Unit was spacious. Kitchen could do with a few more cooking utensils.
2-night family trip

10/10

Receptionist Sandra was extra helpful.
1-night trip

10/10

1-night trip

8/10

2-night trip

6/10

Ok as a last option. Rooms are modern, but tired and worn. Found a few stray pubes in the beds and shower. The lounge furniture, not great.(actually looked like someone died in the single seater at some point) Not what I expected for a 300 per night room. Being from out west, We are frequent motel users in Mackay, we normally stay in cheaper rooms. Thought we would “lash out” this time, what a waste of money! Don’t be fooled by pictures. Probably one of the worst we’ve stayed at in Mackay
1-night family trip

10/10

2-night family trip

8/10

Great
1-night business trip

10/10

1-night trip

10/10

3-night trip

10/10

1-night trip

6/10

The overall interior was very unwelcoming - dark and dingey.
1-night trip

8/10

Overall good value for money, convenient location. Had a small issue with the TV not working, but no big deal as it was a late night stay anyway so I didn't bother contacting anyone about it. Would stay here again for the convenience on my next visit.
1-night business trip

8/10

Helped me with an early check in
1-night family trip

8/10

1-night trip

8/10

1-night business trip

2/10

2-night trip

10/10

Booked online & came to the property to find they had no rooms & weren’t sure how the booking went through but were able to work it out & give me a beautiful 2 bedroom unit it was huge & beautiful!!
1-night family trip

8/10

The apartment was fine it was clean and had everything we needed. The only downside was the screen door to the balcony wouldn’t open properly, the tiles on the balcony floor were all lifting up and could be a trip hazard. The balcony also needed a good pressure clean.
3-night business trip

10/10

We really liked the interior and design of the 1 bedroom apartment we stayed in. My wife and I were pleasantly surprised that the apartment absolutely corresponded to the photographs presented on the hotel website. (It often happens that everything looks beautiful in the photo, but not in reality). All furniture is in excellent condition, clean, cozy, comfortable. Another nice addition is that the hotel is located near the Queen's Park, that is convenient for morning walks or exercise.
1-night romance trip

8/10

2-night trip

8/10

2-night trip