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Riad Amssaffah

Ski riad with ski shuttle, near Jemaa el-Fnaa

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Courtyard
Standard Double Room
Traditional Suite, 1 King Bed, Non Smoking, Pool View | Bathroom
Outdoor pool
Lobby lounge
Escape to Riad Amssaffah, a tranquil oasis near Jemaa el-Fnaa. Unwind by the rooftop pool or indulge in some pampering at the Turkish bath/hammam and beauty treatments. With dry cleaning services, a bar, and free WiFi in public areas, this riad offers relaxation and rejuvenation.

Reviews

4.6 out of 10

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly
  • Spa
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Pool bar
  • Room service
  • Spa services
  • Babysitting
  • Airport shuttle
  • Ski shuttle
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Bathtub or shower

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room, Multiple Bedrooms, Accessible, Pool View

Comfort Double Room, Multiple Bedrooms, Accessible, Pool View

Comfort Double Room, Multiple Bedrooms, Accessible, Pool View

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Premium bedding
Private bathroom
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Premium bedding
Private bathroom
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

View all photos for Traditional Suite, 1 King Bed, Non Smoking, Pool View

Traditional Suite, 1 King Bed, Non Smoking, Pool View

Traditional Suite, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Sofa bed - single
Premium bedding
Private bathroom
Desk
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Comfort Triple Room

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Premium bedding
Private bathroom
Desk
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds
Exterior

Riad Las Palmeras Guest House, Marrakech

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
8.6 out of 10, Excellent, 49 reviews
The price is CA $71
CA $82 total
includes taxes & fees
May 14 - May 15
Riad Las Palmeras Guest House, Marrakech
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About the area

Map
Bab Taghzout Diour Saboun Amssafah, Marrakech, 40000

What's nearby

  • Marrakech Museum - 3 min walk - 0.3 km
  • Le Jardin Secret - 7 min walk - 0.7 km
  • Jemaa el-Fnaa - 12 min walk - 1.1 km
  • Koutoubia Mosque - 18 min walk - 1.5 km
  • Majorelle Garden - 6 min drive - 3.8 km

Getting around

  • Menara Airport (RAK) - 25 min drive
  • Marrakech Central Station - 21 min drive
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Nomad - ‬7 min walk
  • ‪Café des Épices - ‬7 min walk
  • ‪Le Jardin - ‬6 min walk
  • ‪Ristorante I Limoni - ‬8 min walk
  • ‪Terrasse des Épices - ‬6 min walk

About this property

Riad Amssaffah

Riad Amssaffah features a ski shuttle and puts you within a 15-minute walk of Jemaa el-Fnaa. You can grab a bite to eat at the restaurant, or indulge in massages, body treatments, or mani/pedis. Other highlights include an outdoor pool, a rooftop terrace, and a poolside bar.

At a glance

DONE

Hotel size

    • 24 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets stay free
WIFI

Internet

    • Free WiFi and wired internet access in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Ski shuttle*

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

What to do

  • Ski shuttle (surcharge)

Working away

  • Meeting room

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Rooftop terrace
  • Library
  • An outdoor pool
  • Spa services

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Ski

  • Ski shuttle (surcharge)

Room amenities

Be entertained

  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer (on request)

Stay connected

  • Desk

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

Onsite venue - restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 34.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Seasonally adjusted heating fee: MAD 50.00 per accommodation, per night

Optional extras

  • Breakfast is offered for an extra charge of approximately MAD 25.00 per person
  • Airport shuttle service is offered for an extra charge of MAD 150.00 per person (one way)
  • Ski shuttle service is offered for an extra charge
  • Air conditioning is available for an extra charge of MAD 50.00 per night

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MAD 500.00 per night

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche

Also known as

Riad Amssaffah Marrakech
Riad Amssaffah
Amssaffah Marrakech
Amssaffah
Riad Amssaffah Hotel Marrakech
Riad Amssaffah Riad
Riad Amssaffah Marrakech
Riad Amssaffah Riad Marrakech

Frequently asked questions

Is there a pool at Riad Amssaffah?

Yes, there's an outdoor pool.

Are pets allowed at Riad Amssaffah?

Yes, pets stay free.

Is parking offered on site at Riad Amssaffah?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Riad Amssaffah?

Yes, an airport shuttle is available. The charge is MAD 150.00 per person one way.

What are the check-in and check-out times at Riad Amssaffah?

You can check in starting at 2 PM. Check-out time is noon.

Is there an onsite casino at Riad Amssaffah?

No, this riad doesn't have a casino, but Le Grand Casino de La Mamounia (5-min drive) and Casino de Marrakech (6-min drive) are both nearby.

What is there to do at Riad Amssaffah and nearby?

Riad Amssaffah has an outdoor pool and a Turkish bath, as well as spa services.

Are there restaurants at or near Riad Amssaffah?

Yes, there's an onsite restaurant.

Does Riad Amssaffah have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Riad Amssaffah like?

Riad Amssaffah is a short 12-minute walk from Jemaa el-Fnaa and 3 minutes' walk from Marrakech Museum.

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Reviews

4.6

4.2/10

Cleanliness

4.6/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

2/10 Poor

This hotel is closed.

We were left in souks in dark on arrival as this hotel is closed. Do not book it. Expedia you need to take this hotel off your site immediately.
Verified Expedia guest review

6/10 Good

Convenient stay for one night

It is a really nice house in medina, next to Jemaa el-Fnaa. The riad is nice, it has a pool, a rooftop and an outstanding architecture and interior design. However, I believe it could have been much more interesting and beautiful experience. The house is really old and has a lot to offer but it felt like empty and not maintained.
Verified Hotels.com guest review

4/10 Fair

Definitely needs an upgrade!

Well where shall I start, firstly the hotel is awful and definitely needs an upgrade but if you have a low budget then it's worth the price. Bare in mind that towels are only provided as and when and any extra need will cost you, the water is not so hot if you need a shower. The cleanliness is also very poor but the only thing good I can mention is the manager who was nice and hepful as one can be. I wouldn't go there again!
Verified Hotels.com guest review

8/10 Very good

Nice stay for the price

This riyad means you are truly embedded in the Madena. Whilst the Riad is a bit shabby and points to a more impressive past it is very beautiful. When one is reviewing it you need to look at the price. And I feel that, considering the price it proved a very pleasant place to stay to experience the city.
Verified Expedia guest review

4/10 Fair

Run down!

What could have been an excellent place, was run down and uncared for. The bar was empty - not even a glass in site! the people working there were totally unattentive. We have to ask for toilet roll, ask for breakfast food to be replenished. There was not a bin in the room. Our friends room had glamorous furniture but the toilet did not flush and the bucket they used to put water in it, also had a leak! Their shower did not work as well as ours did either. We had a good shower with plenty of hot water thankfully. Harry a young lad working there was our saving grace at breakfast times and he help to organise trips for us at good prices from the Riad. He was very friendly and spoke good English. However, after he left to see his family, the other people working there couldn't be bothered to get there in time for us to have breakfast at 8am on the day we left. The excuse was that they were all taking children to school. I don't think 8am is too much to ask, especially as we had paid for b & b! Location was great if you want to be in the heart and depths of the souks.
Verified Expedia guest review

2/10 Poor

KEEP AWAY!! The photos on Expedia are deceptive.

When we arrived for check in the rooms were not available, although the gentleman at check-in (named khalid) decided to show us around to decided which rooms we wanted. What I saw was absolutely disgusting and beyond belief. There was a drainage leak on the first floor of the hotel. The bathrooms were unsanitary and unusable. The beds were broken at the base. The beds were not made from the night before. There was a strong aroma of damp throughout the entire Riad. There was no natural light coming into the building.
Verified Expedia guest review

2/10 Poor

Don't be fooled by the pics. This hotel is bad!!

When we arrived for check in the rooms were not available, although the gentleman at check-in (named khalid) decided to show us around to decided which rooms we wanted. What I saw was absolutely disgusting and beyond belief. There was a drainage leak on the first floor of the hotel. The bathrooms were unsanitary and unusable. The beds were broken at the base. The beds were not made from the night before. There was a strong aroma of damp throughout the entire Riad. There was no natural light coming into the building. Myself and my friends were forced to leave these premises as they were not even fit for a dog to stay.
Verified Expedia guest review

4/10 Fair

Not fit for purpose

The building is an authentic Riad, but is just too old and not well maintained, smelled of damp & contained flooded rooms and floors.
Verified Expedia guest review

2/10 Poor

Verified Hotels.com guest review

6/10 Good

Busy time.

Be prepared for constant pestering outside. Hotel clean and quiet. Not much in the way of eating at hotel which is a shame.
Verified Expedia guest review

2/10 Poor

It's abousuletly disgusting hotel

Room was damp and dirty wors than prison cell didn't even have bed only mattress on floor and don't get me started on bathroom it's disgusting I couldn't stay there more than 5 minutes, walked awy and checked in another hotel,and still waiting for my refund witch I think I have lost it, I wish I have had some photos
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

4/10 Fair

It's not what it says on the website

Although the riads interior looks good, rooms are only cleaned when you tell them. New towels are only given when you ask for them. Pool is not useable it's in dirty condition. Riad was very cold all day even though it was warm outside or unless u were on the roof terrace. Short staffed. Breakfast same 4 things everyday. On our check in manager tried to scam us by saying breakfast wasn't included, good job i had my paperwork from expedia. Also rooms were not ready on arrival. My room had no lock and no light. Lock was fitted after 2 hours light was fitted the next day. We had arrived at night! No ventilation in rooms making them smell if you open yr windows they open out into the riad so no privacy. Expedia get this riad off yr site. Im sure im not the only complaint you've received for this riad.
Verified Expedia guest review

4/10 Fair

Decent Riad

The service was awful. There was no housekeeping or 24 hour reception as stated.
Verified Hotels.com guest review

4/10 Fair

Disappointing.

Positives; it's beautiful in the architecture sense. We did get lashings of hot water for showers in the morning. It's in the heart of Medina in a perfectly safe area to be out and about at any hour of the night or day. Negatives; This Riad disappointed from the start sadly. The minute we arrived to check in we were asked for check out taxes. I didn't pay until I checked out. I was fully aware of these, unlike previous visitors. It would appear talking to many other guests that they had all experienced problems similar to ours. I had pre paid in my booking for a pool side room, breakfast and Wifi! We got none of these! I can live without Wifi (and pool side room) on holiday but for information to others, to get Wifi you need to sit near reception area. Enquired about the reason for having to pay again for breakfast answer was just because! So we didn't. We ate out every day. Our room (19) was poor even by local standards so we just used it and abused it so to speak. Our less than delightful neighbours in room 21 liked to party until 3am!! Two males travelling together is always trouble! The toilet cistern leaked horribly onto the bathroom floor which I found yucky; we purloined towels to help mop this up! Needs must and all that. Glad I packed towels for showers as none provided and a travel kettle. The shower area was quite mouldy. I'd like to think this place isn't a scam but it's certainly lacking the welcoming touch.
Verified Expedia guest review

4/10 Fair

the first night was the worst , they give me a small room even I made reservation for bigger room , they charge me more money when I get there even I show them that I pay for every things on line, they give me hard time and the make me pay extra $ 50.00 in cash I didn't have any other chose it was 10 at night. thanks hotels.com
Verified Hotels.com guest review

4/10 Fair

Miserable in Marrakech

Wished we would have read more reviews prior to booking. Incredibly unfriendly and uninterested staff. Would not help us when locals were scamming us for money in the riad. The rooms were clean and quiet, and the showers were hot. The wifi was spotty and they were bothered when we asked for help. There was no offer or help with tours. At the end they ended up charging us an extra 500 Durams for hotel tax and an extra bed that was included with our booking - this price went up the more we asked for an explanation.
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

2/10 Poor

Don't go

Booked with Expedia but when arrived no room available. Place stank of cat pee cats everywhere. Place looks nothing like photos online. Ended up in better a Riad down the road
Verified Expedia guest review

2/10 Poor

Terrible hotel

This hotel is totally unacceptable . it has no wi-fi in the bedrooms, no tv either .When we checked in there was no receptionist to book us in we had to search for someone to book us in. We had booked 2 rooms but was told that we had only booked 1 room . So they only give us 1 room which had one king size bed and single children's mattress. Couldn't sleep due to bad smell and damp in mattress. In the morning we complained and was told they would rectify problem but didn't. Third day they gave us 2 rooms but damp and smell again. We then booked another apartment because there was no way we could stay in this horrible dirty conditions. I am very surprised that Expedia have these of hotels in their contracts. The hotel has no transportation nearby. At night you can't walk back to your hotel due to the dark narrow alleys with young men loitering there.its very intimidating. This holiday was ruined because of this experience.
Verified Expedia guest review

2/10 Poor

Dont believe all taxes included. If you want to be away from the center its ok. It was Dirty and the room fell a part, expensive too. Better riads, cheaper and closer to the center, really hard to find. Enjoy!
Verified Hotels.com guest review

8/10 Very good

GOOD STAY

very friendly with a very large bed my only minor complaint was no toiletries.
Verified Hotels.com guest review

2/10 Poor

poorly location

no towels change
Verified Hotels.com guest review

4/10 Fair

The placeswas faulty and little dirty and also the staff was not very helping
Verified Expedia guest review

6/10 Good

Hotel is very spacious and right in the medina . It is beautifully built , however it could be much better than it is . It has the potential to be great , however , it wasn't clean enough , and there wasn't even hand soap in the toilet . Shower didn't have lighting so it made it hard to shower . Nice attention to detail , and friendly owner
Verified Hotels.com guest review