2/10 – Médiocre
14 août 2018
Very bad experience
BE CAREFUL! when you book a room at East'n'cool, you may be overbooked and have no room and any other room in this hostel, despite the room was paid in advance. Like us, you can wait more than an hour at the reception of another establishment where the reception is held! All that to be relocated in a hotel of less good quality. Then, you could suffer a water damage that will not be repaired despite your alert. You could also experience the very noisy air conditioning unit. And the room not cleaned!
And with all that, you will not have any excuse, no consideration. Nobody will take responsibility.
A real shame! Don't go to East'n'cool and Qpera hostel if you want to have a good time in ISTANBUL !
Adrien
Adrien, séjour de 2 nuits
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