The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Iberostar Cancun Golf Course

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Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Exterior
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Building design
View from room
Exterior

Reviews

7.2 out of 10
Good
At The Pyramid Cancun By Oasis - All Inclusive, you can spend time at the beach enjoying free cabanas, volleyball, and sun loungers, plus you'll be within a 10-minute walk of Iberostar Cancun Golf Course. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Benazuza Adults Only, one of 13 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this all-inclusive property include 2 beach bars, a casino, and a free kid's club.

Popular amenities

  • Casino
  • Bar
  • Spa
  • Laundry facilities

Main amenities (12)

  • Housekeeping (on request)
  • On the beach
  • Casino
  • 13 restaurants and 2 beach bars
  • 13 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Outdoor tennis court
  • Fitness center
  • Steam room
  • Free beach cabanas

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
The current price is CA $397
CA $486 total
includes taxes & fees
Apr 20 - Apr 21

Room options

Available filters for rooms
Showing 6 of 6 rooms

Suite Pyramid Master

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 King Bed

Suite Pyramid Junior

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 King Bed

Pyramid Standard

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Pyramid Ocean Front

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Free bottled water
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Sian Kaan Standard

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Sian Kaan Master Suite

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Oasis Arena - 1 min walk - 0.1 km
  • Maya Museum of Cancun - 8 min walk - 0.7 km
  • Iberostar Cancun Golf Course - 10 min walk - 0.9 km
  • Aquaworld - 10 min walk - 0.9 km
  • Delfines Beach - 5 min drive - 4.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive
  • Tulum Intl. Airport (TQO) - 146 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬9 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

At The Pyramid Cancun By Oasis - All Inclusive, you can spend time at the beach enjoying free cabanas, volleyball, and sun loungers, plus you'll be within a 10-minute walk of Iberostar Cancun Golf Course. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Benazuza Adults Only, one of 13 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this all-inclusive property include 2 beach bars, a casino, and a free kid's club.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 320 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 25

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas (4-device limit)

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 13 restaurants
  • 13 bars/lounges
  • 2 beach bars
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Children's games
  • Toys

What to do

  • On the beach
  • Free beach club
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (6458 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Casino
  • Full-service spa
  • 4 casino gaming tables
  • 6 casino slot machines
  • Casino VIP room
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • IPod docking station
  • 50-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
STAR_OUTLINE

Special features

Spa

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Dining

Benazuza Adults Only - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Market Place and Bites - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The White Box Gastrobar - This bistro specializes in international cuisine and serves lunch only. Open daily.
TunKul Food Hall - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Careyes Adults Only - This fine-dining restaurant specializes in Spanish cuisine and serves lunch and dinner. Open daily.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.97 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 2 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

Does The Pyramid Cancun By Oasis - All Inclusive offer free cancellation for a full refund?

Yes, The Pyramid Cancun By Oasis - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Pyramid Cancun By Oasis - All Inclusive?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at The Pyramid Cancun By Oasis - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at The Pyramid Cancun By Oasis - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at The Pyramid Cancun By Oasis - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at The Pyramid Cancun By Oasis - All Inclusive?

Yes, the 538 square-foot casino features 6 slot machines and 4 gaming tables.

What is there to do at The Pyramid Cancun By Oasis - All Inclusive and nearby?

Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Pyramid Cancun By Oasis - All Inclusive also has 2 beach bars, a casino, and a steam room, as well as spa services, an arcade, and a garden.

Are there restaurants at or near The Pyramid Cancun By Oasis - All Inclusive?

Yes, there are 13 onsite restaurants, featuring Mexican cuisine.

What's the area around The Pyramid Cancun By Oasis - All Inclusive like?

The Pyramid Cancun By Oasis - All Inclusive is located on the waterfront in Zona Hotelera, a short 10-minute walk from Iberostar Cancun Golf Course and 10 minutes' walk from Aquaworld.

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Reviews

7.2

Good

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Chaletin, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Maureen, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Rupinder, 2-night trip
Verified Hotels.com guest review

6/10 Good

Teresa, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Ramesh, 4-night trip
Verified Hotels.com guest review

8/10 Very good

pyramid oasis room 1522
great service, lovely location, lots of eateries to choose from. japanese restauant was very nice. room ok but could a bit tired. balcony doors didnt slide properly bathroom tiles need a polish.
Anne, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Allison, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jennifer, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great Service!
Excellent service and comfortable room. Good food. We had beautiful ocean view. Few beach chairs are available however.
4-night family trip
Verified Hotels.com guest review

4/10 Fair

Murad, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Jared, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Yemi L, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Great value - great access to the beach, all-inclusive to many restaurants (just need reservation ahead, but it was easy thru the app) and bars. It is a tad on the old side, but generally well kept. The only complaint would be not enough lounge chair by the pool and by the beach, but we generally were able to find space to enjoy ourselves.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Javier, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasantly surprised
We didn’t have high expectations for this resort after reading a few reviews, but we were pleasantly surprised. The buffet food was great, the drinks were great and we are quite fussy. There was always something to do.
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent 👌
JORGE ARMANDO MARQUEZ, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Darrell Joseph, 9-night trip
Verified Expedia guest review

4/10 Fair

Rooms were dirty. Staff not too friendly.bathrooms were dirt. Food not the best
OSAMA, 8-night family trip
Verified Expedia guest review

2/10 Poor

I would not ever stay here again. The customer service is truly horrendous. They “upgraded” our room from 2 beds to 1, when I made a comment about not having space for our children they confirmed we would have a roll in bed there when we got up to the room. It wasn’t there, I called 3x and it still wasn’t there. Finally my husband went down to tell them to bring one up. It still didn’t come. I had to actually raise my voice to be heard. This is not acceptable. We all ended up squishing into the bed the first 2 days. The bathroom is moldy. The food is absolutely disgusting. Frozen Dino nuggets from Costco tastes better. We were so disappointed with our stay. Spent almost 5k for what felt like nothing. Horrible.
Ashley Joyce Abaco, 4-night family trip
Verified Expedia guest review

4/10 Fair

Food quality was poor, they charged me extra for forgetting to turn in my wrist bands, I would not return.
Jesse, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Masoumeh, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Amaizing and super helpful staff
Paola Fernanda Lopez, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

pedro, 3-night trip
Verified Expedia guest review

10/10 Exceptional

El hotel está muy bonito y muy limpio
Blanca, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Verinha, 4-night trip
Verified Expedia guest review