4/10 Fair
Mar 27, 2025
DISAPPOINTING
This hotel is advertise as a 5 star Hotel. People live in this hotel as their home. I was told to go look at room to see if I like it. Then after you swipe your card, then they tell you, if this happen or that happens you will be charged. I bed look like a fold up bed, no carpet in the rooms. the blanket was paper thin.NO Housekeeping Services, you had to use the same towels all weekend. I went and brought LYSOL to spray done everything in this room. The staff at desk act of thou they don't know what to do and they act like they don't know what's on when you ask a question. I only stayed there because I came to VA for an important event. It was too late to find another hotel. THIS IS A WELFARE HOTEL. IF you like the finer things in life don't stay at this HOTEL.
YOLANDA
YOLANDA, 2-night family trip
Verified Hotels.com guest review