The hotel's position overlooking the spa and its gardens is fabulous, and the public rooms present a beautiful Victorian ambience.
Despite a restricted evening menu, the dining room served superb food, and the staff provided excellent service. This was a very positive aspect of my stay.
When one arrives late during the weekend, car parking problems arise, as I experienced last Saturday when all regular parking spaces were occupied. This forced me to park on a grass verge within the premises.
On the negative side, the central heating in the allocated room did not work, so the hotel manager switched rooms for me. Further, as an arthritic 84-year-old with a bed that was as hard as a rock to sleep on, the experience was most uncomfortable.
However, I understand the hotel is undergoing a comprehensive upgrade. I am confident that the result will be excellent and the Highland Hotel will return to its former glory.