Hotel Palonegro is a great choice for a stay in Bucaramanga. Free perks include WiFi and full breakfast daily between 7 AM and 9 AM.
Languages
Spanish
At a glance
Hotel size
18 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 11:00 AM; Check-in end time: 1:00 PM
Minimum check-in age: 18
Check-out time is 2:00 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets stay free (dogs only, 1 total, up to 13 lbs per pet)
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Height restrictions apply for onsite parking
Offsite parking within 66 ft (COP 14000 per night)
Property amenities
Food and drink
Free full breakfast each morning 7 AM–9 AM
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Laundry facilities
Facilities
Built in 2009
Traditional architecture
Accessibility
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
30-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Renovations and closures
This property is closed from June 12 2024 to June 11 2026 (dates subject to change).
The following facilities will be closed during July, August, September, October, November, and December:
Laundry facilities
Parking area
This property will be closed from June 12 2024 to June 11 2026 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Children & extra beds
Rollaway beds are available for COP 30000.0 per night
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Parking is available nearby and costs COP 14000 per night (66 ft away)
Parking height restrictions apply
Policies
This property does not have elevators.
Long-term renters welcome.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Palonegro bucaramanga
Palonegro bucaramanga
Palonegro
Hotel Palonegro Hotel
Hotel Palonegro Bucaramanga
Hotel Palonegro Hotel Bucaramanga
Frequently asked questions
Is Hotel Palonegro currently open?
This property is closed from June 12 2024 to June 11 2026 (dates subject to change).
Does Hotel Palonegro offer free cancellation for a full refund?
Yes, Hotel Palonegro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palonegro?
Yes, dogs stay free, with a limit of 1 total and maximum weight of 13 lbs per pet.
Is parking offered on site at Hotel Palonegro?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel Palonegro?
Check-in start time: 11:00 AM; Check-in end time: 1:00 PM. Check-out time is 2:00 PM.
What is there to do at Hotel Palonegro and nearby?
Recommended spots to visit include San Pio Park (6-min walk) and Bucaramanga Modern Art Museum (0.8 mi), along with Cacique Shopping Mall (1.1 mi) and La Casa del Libro Total (1.5 mi).
What's the area around Hotel Palonegro like?
Hotel Palonegro is a short 5-minute walk from Cabecera Shopping Mall and 6 minutes' walk from San Pio Park.
Hotel Palonegro Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
9.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
11 Oct 2020
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2020
I thought it was a great place to stay. It's in a good location of the city, the staff were very friendly, and the price is certainly reasonable. Juan and Christian were awesome and I would stay here again.
Stephen
Stephen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Feb 2020
Very good, and well location for shopping and banking
Verified traveller
12-night family trip
Verified Expedia guest review
4/10 Fair
9 Dec 2019
Hotel has parking just for one car, credit card machines doesn't work
Alejo Adrian
Alejo Adrian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2019
Great location, clean, comfortable, and great staff. Great value.
Dan
Dan, 1-night trip
Verified Hotels.com guest review
6/10 Good
23 Sep 2019
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
12 Mar 2019
Jorge David
Jorge David, 8-night trip with friends
Verified Hotels.com guest review
8/10 Very good
17 Sep 2018
Central and easy to reach by foot or public transportation. Minor details need renovating and/or deeper cleaning, but overall comfortable hotel.
Verified traveller
10-night trip
Verified Expedia guest review
4/10 Fair
7 Sep 2018
@ I book different room.
@ they give me smaller room.
@ try to charge me double in there.
@ Expedia didn’t took the money for the room leaving me with a big problem overthere.
Edwin
Edwin, 4-night trip
Verified Expedia guest review
4/10 Fair
5 Apr 2018
Good location
Staff very friendly and welcoming. Bed sheets and pillow cases had some stains as well as few head hairs. Price was a bit higher than the one advertised at reservation.
Jorge
Jorge, 2-night trip
Verified Expedia guest review
4/10 Fair
6 Feb 2018
Terrible!
We got there by midnight, and they were charging us $20.00 per night above the price given by hotels.com; after arguing with them, they ended up charging us about $70.00 more for the entire stay (about 6 days) than what hotels.com "guaranteed". The people over there is nice but the room we stayed the first night was terrible! Very disgusting! We even decided to leave the next morning, but they offered us a bigger room for the same price. Our overall experience besides the people and the area which is very central, was disappointing.
Verified traveller
8-night family trip
Verified Hotels.com guest review
8/10 Very good
5 Feb 2018
Great hotel closer to downtown
Excellent attention to client. Great attention to fix unexpected issues. Great service. Room very clean and comfortable.Breakfast was colombian style and delicious. Will recommended to anyone that want to enjoy the Santander state. Also, the turistic information giving in the hotel was amazing. The price was reasonable. Cuddos to the hotel!!!!
fernando
fernando, 2-night trip
Verified CheapTickets guest review
10/10 Exceptional
20 Jan 2018
Super place probably little known
This is in Barrio Cabecerra, a great place for food and stores. Safe, clean, and between 2 main streets where you can easily access transport or walk to local places and malls. Room was Fan Tas Tic! Service by staff beyond compare
Michael
Michael, 4-night trip
Verified Hotels.com guest review
2/10 Poor
7 Jan 2017
Is very durty, the bathroom is not clean
Very bad experience for that price i find hair in my bed, 5 floors not elevator is terreble hotel
jag33172@gmail.
Verified Expedia guest review
10/10 Exceptional
10 Oct 2016
bucaramanga
muy buena
Paul
Verified Hotels.com guest review
6/10 Good
17 Apr 2022
Laura
Laura, 3-night trip
Verified Hotels.com guest review
6/10 Good
18 Dec 2021
Sorprendido con el estado del hotel
Ya había estado en varias ocasiones y todo muy bien
Esta última estadía deja mucho que decir en cuestión de aseo de habitación es y baño
Las sábanas viejas y sucias
Generalmente no comentó esto
Pero era un buen sitio no entiendo qué pasó
ANDRES RODRIGO
ANDRES RODRIGO, 3-night trip
Verified Hotels.com guest review
2/10 Poor
2 Apr 2021
No tenían listo el hospedaje no sabían que nosotros íbamos no había parqueadero como lo decía en la oferta no nos alojamos allí porque además el apartamento no estaba bien aseado.
Robert
Robert, 2-night trip
Verified Hotels.com guest review
8/10 Very good
28 Dec 2020
Ignacio
Ignacio, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2020
Excelente
Gerardo
Gerardo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2020
Jahir
Jahir, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2020
Alexander
Alexander, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Mar 2020
Andrea Isabel
Andrea Isabel, 1-night trip
Verified Hotels.com guest review
4/10 Fair
24 Feb 2020
Yurley karine
Yurley karine, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 Feb 2020
Agradable lugar.
Agradable la estadía, pude compartir del descanso y tener conmigo a mi mascota.