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Palms Hotel

3.0 star property
Quatre Bornes hotel with restaurant and bar/lounge

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Photo gallery for Palms Hotel

City view
Penthouse | Living area
Rooftop terrace
Front of property - evening/night
Lobby

Reviews

7.4 out of 10
Good
Perched on the rooftop, Palms Hotel offers a serene escape with stunning views and rejuvenating spa treatments. From hot stone massages to fine dining at Royal China, this haven also features a 24-hour business center, in-room WiFi and free newspapers.

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Spa
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Spa services
  • 24-hour business center
  • Conference center
  • 4 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Rainfall showerhead
Hair dryer
Private bathroom
Minibar
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
2 bedrooms
Rainfall showerhead
Hair dryer
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Rainfall showerhead
Hair dryer
Private bathroom
Minibar
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Reception

Voila Bagatelle

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
7.6 out of 10, Good, 155 reviews
The price is CA $192
CA $221 total
includes taxes & fees
May 3 - May 4
Voila Bagatelle
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About the area

Map
66, St Jean Road, Quatre Bornes

What's nearby

  • Quatre Bornes Central Market - 2 min walk - 0.3 km
  • Ebene Commercial Centre - 3 min drive - 3.6 km
  • Mall of Mauritius - 7 min drive - 7.3 km
  • Cascavelle Shopping Mall - 9 min drive - 9.8 km
  • Casela Nature and Leisure Park - 13 min drive - 12.7 km

Getting around

  • Sir Seewoosagur Ramgoolam Intl. Airport (MRU) - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪King Dragon - ‬11 min walk
  • ‪Blacksheep - ‬17 min walk
  • ‪Café Lux * - ‬3 min drive
  • ‪La Rose De Damas - ‬13 min walk
  • ‪Shabaan - ‬9 min walk

About this property

Palms Hotel

Take in the views from the rooftop terrace when you stay at Palms Hotel. Guests can indulge in deep-tissue massages, facials, or body scrubs, and grab a bite to eat at Royal China, which serves Chinese cuisine and is open for lunch and dinner. Other features include a bar/lounge and a terrace.

Languages

English, French, Hindi

At a glance

DONE

Hotel size

    • 48 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Spa services
  • Lockers available
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.

Dining

Royal China - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
Sky 12 - Onsite rooftop bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 30 per person
  • Airport shuttle service is offered for an extra charge of EUR 80 per person (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Palms Hotel Quatre Bornes
Palms Quatre Bornes
Palms Hotel Hotel
Palms Hotel Quatre Bornes
Palms Hotel Hotel Quatre Bornes

Frequently asked questions

Does Palms Hotel offer free cancellation for a full refund?

Yes, Palms Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palms Hotel?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Palms Hotel?

Yes, an airport shuttle is available. The charge is EUR 80 per person roundtrip.

What are the check-in and check-out times at Palms Hotel?

You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Palms Hotel?

No, this hotel doesn't have a casino, but Caudan Waterfront Casino (13-min drive) is nearby.

What is there to do at Palms Hotel and nearby?

Palms Hotel has spa services.

Are there restaurants at or near Palms Hotel?

Yes, Royal China offers Chinese cuisine.

What's the area around Palms Hotel like?

Palms Hotel is located a short 2-minute walk from Quatre Bornes Central Market.

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Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Good

Hotel is supposed to be non smoking. Guests are requested to smoke either on ground level outside the hotel or on top floor where there is an open area. However it appears this restriction does not apply to some in Management who use room 610 for their smoking breaks. The whole 6th floor stinks like a chimney.
Dharmavir, 16-night business trip
Verified Expedia guest review

6/10 Good

Mevin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I spent 8 nights at Palms and it was an amazing time despite the 3 days Cyclone challenges. The staff and management were warm and nice. A good place to stay if you want to be in the center to acess all location, both for business and leisure: Off the beach.
Damilola Mercy, 8-night trip
Verified Expedia guest review

8/10 Very good

ice view at the top of the building

Good location at the center of Mauritious. Nice breakfast at the top with beautiful view. The price is a little high for this three stars hotel.
EFRAIM, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The house keeping staff ,there work are outstanding !
Louise, 5-night trip
Verified Expedia guest review

8/10 Very good

I didn't like the showers,they need some attention and the breakfast also needs some improvement.
Michelle, 15-night business trip
Verified Expedia guest review

10/10 Exceptional

Palms view

Helpful staff, great food - only negative is the wi-fi connectivity which was very unstable
Kirsten, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Well located and a decent price for mauritius

Thé check in was very fast and the service excellent. The mattress needs to be changed and the toilets were not cleaned proberly
Meghal, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

9-night trip
Verified Expedia guest review

8/10 Very good

Business Trip

Good location - Terrible WIFI
Marco, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Manickaraj, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

The Hotel was OK, but the Restaurants wasn't good at all. The restaurants are not part of hotel, so every time you need to pay. Hotel only caters for French speaking people as all T.V channels are in French.
5-night business trip
Verified Hotels.com guest review

8/10 Very good

Good location

Nice hotel. Location of the Hotel is good and nearby to bus stop/ taxi stand, market, bank and post office. facilities and cleanliness was good. Food is not very good. Staff of the hotel is okay. Recommended for families also.
4-night trip
Verified Expedia guest review

8/10 Very good

Great value for money!

Great value for money! It was a little out of the way of the restaurants etc, but as taxis are so cheap and plentiful it wasn't an issue. Great views at the sky restaurant for breakfast, drinks etc too
4-night business trip
Verified Hotels.com guest review

2/10 Poor

Not recommend, service is bad

The hotel service and facilities are bad, they do not have room service, breakfast options are very less and bad, do not have basic amenities like dental kit, shampoo, lotion etc. Overall it is not worth paying so much and you are not getting good service. NO VALUE FOR MONEY
3-night business trip
Verified Hotels.com guest review

4/10 Fair

Over rated and ‘over pictured’!

A goof $70 hotel. Not worth $115.
Brian, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Highly Overrated... Taking advantage of the market

This place is amazingly over-rated... From the experience of dealing with young male staff who have no idea (or have never been told) what a regular shower means (i.e. they stink); to the poor frustrated cleaner, who when asked, admitted that for two consecutive days there was no shampoo and/or shower gel to put in the rooms (that is why she was leaving miniature bath foam bottles in the shower)... When told about this, the Manager simply shrugged her shoulders... One suspects, only the shortage of accommodation in the area ensures that the place gets booked!
5-night business trip
Verified Hotels.com guest review

6/10 Good

some problems...

The window wouldn't seal shut, allowing in all kinds of street noise. The safe wouldn't work initially until I called staff to install batteries. The area is kind of a dump, and there is no convenient small grocery store or mart within 5 min walking distance, so you feel a bit captive inside the hotel.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Clean and convenient (centrally located)

Very good value for money. Friendly staff and excellent service.
Verified Hotels.com guest review

8/10 Very good

Nice business hotel

Nice hotel but no gym
Verified Hotels.com guest review

8/10 Very good

Friendly and very helpful staff. Clean, comfortable rooms.
Verified Expedia guest review

8/10 Very good

Convenient location

Wifi worked in room and public area but was not super fast so VoIP was not great. Easy access off the M2 with underground parking and a nice roof top patio
Verified Hotels.com guest review

6/10 Good

Some teething problems

Hotel was new as they said they started business in 2016 - we were there in October. Plus points- centrally located, convenient if you want to travel in any radial direction. New establishment and clean. Bar on 12th floor is nice. Minuses- the restaurant in hotel is Chinese. If you like other type of foods you have to go out. We did not go to hotel restaurant at all. Staff are good but need more experience. We had cleaning rags left in the room and bathroom couple of times by the maids. Coffee/tea filling was not consistent, we got filling every second day. If the management is trying to save money that is the most ridiculous way of saving. Leaves bad impression on customer. I wanted to check in online and wanted front desk staff to help. They did not know how or what that meant. They instead called air Mauritius and wanted me to talk to them. I had to go to a friend and check in myself.
Verified Lastminute guest review

6/10 Good

Umgebung schmutzig, sanierungsbedürftig laut. Fenster schließen nicht > Straßenlärm, warm. Klimaanlage defekt. Täglich einmal Stromausfall. Kakerlaken im Zimmer. Keine Klobürste. Nur eine Zudecke. WLAN funktionierte nicht immer. Möbel veraltet durchgesessen. Personal freundlich und bemüht. Kein europäischer Standard.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review