This is a place for people looking for a Japanese Ryokan experience. You sleep on a thin futon on a tatami mat floor, and the room is pretty spartan. That said, the staff is very helpful and kind and while the place could use some updating (especially the door & lock to the rooms and the number and location of plugs), this was a very pleasant stay.
It was so nice to only have to walk across the street from Kyoto Station to get to the ryokan hotel. Enjoyed the traditional hot springs baths and the free hot drinks vending machine in the lobby. Rooms were dated but clean and cosy. Staff were attentive and friendly. I'm not a fan of sleeping on futons, but my family loved it. Perfect spot for people to explore Kyoto all day, and have a hot soak in the traditional (naked) hot springs at night. Would stay there again, as it was quite affortable.
Staff was very helpful. This is a traditional Japanese hotel so read carefully. Bathroom in my room was good enough although a bit budget. Not sure what the basement bath facilities were about but it didnât matter Slept fairly well. Wanted to see what a ryokan was about. Mission accomplished
We stayed in a Japanese style room, situated on the train station side. The room was comfortably sized for two, but not a lot of luggage space. Thankfully there were extra futon mattresses in the cupboard as the single layer was a bit thin.
The staff were all very polite and willing to help - communications were a bit halting but we got by with our decent (if rudimentary) amount of Japanese. Breakfast was well worth it, and the communal baths were very restorative (if not as hot as we expected).
There was significant general noise from the street (people being loud, traffic). We were unfortunate enough to have roadworks directly under our window for two nights (no fault of the property, just a terrible coincidence). No noise issues within the property.
It may look like a budgethotel at first for my European eyes, however the friendly staff give it a better experience than a 5-star European hotel. A very good start in Japan for me.