4/10 Fair
24 Oct 2024
Clean, but dated and run down and nothing worked!
The Hotel and staff were ok but nothing worked properly! I checked in and no internet. They spent half an hour trying to get me online. Then it dropped out again and didn't come back. The moved me to another room where it worked (although not great). There was no TV remote. They brought me one but that only worked intermittently. The coffee machine was broken. The ironing board and the iron were broken. The second ironing board they brought me was broken too. I ironed on the floor! I went upstairs to the restaurant for dinner. No-one there except me. I asked for a sprite and waited 20 mins and then gave up and went to the downstairs restaurant. On the way down I met the waiter coming with my drink - a Pepsi because they ran out of sprite. The shower door has a big gap at the bottom and water escaped flooding the bathroom floor. No towels etc available up at the pool. Staff were nice enough and bed was comfortable. Just frustrating that nothing worked!
Quentin
Quentin, 2-night business trip
Verified Hotels.com guest review
