4/10 Fair
17 Mar 2025
Poor stay
Unfortunately this was a poor stay. I have never had any issues with Fairfield Inn & Suites but this location was a first. The hotel and room itself was clean and comfortable but the customer service or rather lack of was extremely disappointing. Our room was not ready for check in at 3pm. We were not given a room until 6pm. We were told they were short staffed. And I would normally understand but when I see the cleaning staff conversating in the hallway and walking around eating pizza. Then it becomes lack of urgency to accommodate the customer. And I find that as the worst hospitatlity.
Verified traveller
1-night family trip
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