To start with, once I arrived they said I didn't have reservation. I asked to give me the wi-fi to show in my computer, but they fix the situation and I only pay the tourist tax. The room looks like a 'HOMELESS SHELTER". Insid the room it is discassen, everything is over 100 years old. I was the only forner there, they accomodate locals. Nobody spoke, Ingles or Spanish. The towles looks like rag to clean the floor, I just took a shower and dry myselt with one of my clean cloth. This places isn't a hotel, it is a LOW CLASS HOSTEL. The location terrible in a residencial place with nothing to do or see at all. HOTEL.COM, would have more credibility with the clientes by taking a trash like that out of there site.