2/10 Poor
Mar 31, 2025
Terrible, unclean, rude, go to any other hotel!!!
It was terrible start to finish! Don’t offer someone a room to swap to because the first one is terrible, then have a dinner plate sized puke on the couch and still ask if we want it.
List of issues:
-all furniture stained with body fluids
-stains on pillows
-pillows were just the covers stuffed with cut up foam
-pillows were extremely small, 2/3 at best of a regular pillow
- no blanket on the bed during winter, just a thick sheet in between two other sheets
-no attempt to fix the issue and clean up
-huge dents in walls
-unfinished ceiling in kitchenette
-door lock was not working
-staff didn’t care about the issues
-breakfast was not as promised in booking as that was part of the decision. No fruit, cereal, anything except and egg, hashbrown, ham. 2of 3 my partner cannot eat. They used only warm tepid tap water when asking for tea
-every piece of furniture in hotel is stained and dirty
The worst hotel experience I have ever had. I reported them to the hotel chain head company.
Tymon
Tymon, 3-night trip
Verified Hotels.com guest review
