The room upgrade we were given was very nice with plenty of space for 3 of us. The resort itself could use a refresh as the towels, pool chairs and everyday items just seemed old and tired. The pillows were also not great. The breakfast that was included was good with fresh fruit but the egg options were not very tasty.
Our family came back from this property after staying for 4 nights. We enjoyed it so much, we stayed another night (after deciding not to go to Ao Nang for our last night).
The staff at the front desk were always helpful and lovely. I thought that the staff at the breakfast buffet could smile a little more - that's all but that is just me being picky.