4/10
When we booked this property, it was listed with a swimming pool. When we arrived, we were told the swimming pool was no available to us. It was there, and open - we were just not allowed to use it. It had since been removed from the listing and we were not told. Tried to cancel, as this was the main reason we booked here - and was refused. Hotels.com customer service also useless so had to charge back my credit card as didn't receive what we paid for.
Apartment was also very dirty and unkept. Inadequate cutlery and crockery.
Host was very rude and unhelpful.
AVOID.
Matthew
Séjour entre amis de 4 nuits