Staff was cery friendly and accommodating. My bed was very comfortable and the AC was blowing cold. However there is not utensils or cookwear to use in the kitchen as mentioned. The kitchen floor was sticky and the remote didn't work at first. I was able to get another remote at least. Aside from that my stay was not bad for the price.
Hard to contact front desk, even when you go up there usually not a person available. The ones we did find were friendly and helpful. The dog area was super convenient. Room had funky smell.
Due to a flight and a long drive from ORD, I arrived at the Carmel ESA around 3:40 AM. There was a phone at the door, so I picked it up and dialed 1 for check-in service. It was a pleasant experienceâthe ESA service lady came out and opened the door to assist with my check-in. Thank you, ESA!
The bed was comfortable but the room was full of pet hair. Luckily Iâve grown out of my animal hair allergies. There were no bathroom essentials such as an hair dryer or shampoo and conditioner. Thank God there was a bar of soap.
No complaints! Thank you for the stay! It meet us right in the middle of the road on price. We had to travel for soccer and the hotel pricing allowed us to stay within budget and enjoying dinning along with our stay. It wasn't fancy but I just needed a simple clean place to lay my head for the weekend.
I have stayed at many Extendad stays and this was the worst. Staff was not prepared. Room was not available after normal checking in time. Had to wait. Aircondition in the room did not work. Bath tub was scratched up pretty bad. had to take cold showers.
Enjoy this location better than Chicago. Did not like having to pay for dishes. Bed and pillows were uncomfortable. Overall I liked the layout of the room and the front desk staff.
I had to stand out in the rain to get into the lobby because it was âafter hours.â It was almost midnight, to be fair, but standing in the rain, having the operator transfer to someone on site while I was getting rained on was frustrating. And no elevator. But, it was also the cheapest stay in the area, so thatâs the payoff