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Hyatt Ziva Cap Cana - All Inclusive

5.0 star property
Luxury beachfront property with free water park, near Juanillo Beach

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Photo gallery for Hyatt Ziva Cap Cana - All Inclusive

Aerial view
Club Suite, 1 Bedroom (Master) | Living room
Children's play area - indoor
Property amenity
Junior Suite, Oceanfront (Club, Double)
VIP Access

Reviews

9.6 out of 10
Exceptional
Located close to Juanillo Beach, Hyatt Ziva Cap Cana - All Inclusive offers a luxurious retreat with endless activities. Soak up the sun on the private beach, indulge in a massage at The Larimar Spa or enjoy water park access and cabanas by the pool. With multiple dining options, fitness classes and free in-room WiFi, this all-inclusive property is perfect for those seeking relaxation and adventure.

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 6 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools and 2 hot tubs
  • Lazy river
  • Free water park
  • Free children's club
  • Free supervised childcare
  • 24-hour fitness center
  • Sauna
  • Steam room

Feel at home (6)

  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's club (free)
  • Playground on site
  • Separate sitting area
  • Television
The current price is CA $982
CA $982 total
includes taxes & fees
May 12 - May 13

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Resort View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Resort view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down comforters, pillowtop beds, minibar

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 125 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Resort view
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Suite, 1 Bedroom (Swim Up, Master)

Premium bedding, down comforters, pillowtop beds, minibar

Club Suite, 1 Bedroom (Swim Up, Master)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Resort view
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, minibar

Club Junior Suite Swim Up King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Ocean view
  • 56.2 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, minibar

Club Junior Suite Swim Up Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Club Ocean View Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Club Ocean View Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Swim Up Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Swim Up King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

View from room

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up) | Balcony

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

View from room

Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom (Master)

Club Suite, 1 Bedroom (Master)

Club Suite, 1 Bedroom (Master)

Highlights

Balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Ocean view
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Resort view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
3 outdoor pools, cabanas (surcharge), pool umbrellas

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 1,003 reviews
The price is CA $971
CA $971 total
includes taxes & fees
May 8 - May 9
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive
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About the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000

What's nearby

  • Juanillo Beach - 14 min walk - 1.2 km
  • Punta Espada Golf Course - 8 min drive - 6.2 km
  • Los Establos Cap Cana - 11 min drive - 7.7 km
  • Scape Park - 12 min drive - 7.7 km
  • Punta Cana Beach - 13 min drive - 7.5 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬8 min walk
  • ‪The Chinola - ‬1 min walk
  • ‪Punch Bar - ‬16 min walk
  • ‪Jwb Steakhouse - ‬3 min drive
  • ‪El Mercado - ‬6 min walk

About this property

Hyatt Ziva Cap Cana - All Inclusive

Placing you within a 15-minute walk of Juanillo Beach, Hyatt Ziva Cap Cana - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and yoga. There's plenty of fun with the 4 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. Tempest Table, one of 6 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include a lazy river, a free kid's club, and a poolside bar. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 375 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 6 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Lazy river
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On a private beach
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Shopping
  • Pool table
  • Bicycle rentals nearby
  • Ecotours nearby
  • Horse riding nearby

Working away

  • 16 meeting rooms
  • Conference space (14488 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 7 buildings/towers
  • Built in 2019
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • 4 outdoor pools
  • Free water park
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Lazy river
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Dock
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Balcony or patio
  • Separate sitting area

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

The Larimar Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

Tempest Table - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Noodle & Thread - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Chinola - This beachfront restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Navigator Grill - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Frequently asked questions

Does Hyatt Ziva Cap Cana - All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Ziva Cap Cana - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Ziva Cap Cana - All Inclusive?

Yes, there are 4 outdoor pools. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Hyatt Ziva Cap Cana - All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Ziva Cap Cana - All Inclusive?

Yes, there's free self and valet parking. Electric vehicle charging is available.

Is airport shuttle service offered by Hyatt Ziva Cap Cana - All Inclusive?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hyatt Ziva Cap Cana - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11:00 AM.

What is there to do at Hyatt Ziva Cap Cana - All Inclusive and nearby?

Have fun with onsite activities like volleyball and beach yoga. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Hyatt Ziva Cap Cana - All Inclusive also has 4 outdoor pools, a private beach, and a 24-hour fitness center, as well as a sauna, an arcade, and a garden.

Are there restaurants at or near Hyatt Ziva Cap Cana - All Inclusive?

Yes, there are 6 onsite restaurants, featuring beachfront dining and Asian cuisine.

Does Hyatt Ziva Cap Cana - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hyatt Ziva Cap Cana - All Inclusive like?

Hyatt Ziva Cap Cana - All Inclusive is located a short 14-minute walk from Juanillo Beach.

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Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Cesar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Terrific all inclusive / good for families
A great hotel with good sized rooms and excellent service. Staff is all super friendly and attentive. We went a bit before February break so capacity wasn’t at max - no wait times for any restaurant. We enjoyed the water park a lot - it’s great for older tweens and even teens and there is a toddler version as well next to it. A fun lazy river and about 5 slides. The main pool is big (not the nicest we’ve ever seen but good enough) and the beach is clean and expansive. The food is good (not amazing but pretty good for an all inclusive) and there are decent restaurant choices plus room service (also included). Nice touches like daily wine and cheese in your room, turndown and handy amenities in bathroom. We didn’t have any teens for “teen zone” but it seemed like a decent hangout for older kids. Finally, liked the island vacation feel but only 20 min for airport.
Jennifer, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Family trip to Ziva Cap Cana
Decent stay at Hyatt Ziva. Perfect for young kids with tons of activities. Wish the kids club had hours for families in evening. Wouldve liked healthier kids options during the day. Pringles and oreos and m&ms in room. Beach was soft sand, water warm and clean. My toddler daughter and I got sick, assuming from pool water as we spent lots of time around other kids who surely have accidents in the water. My husband and older daughter did not get sick and we all generally ate the same thing and stuck to bottled water entirely. Staff generally very friendly. Decent option for all inclusive with kids on beach with better food than most AI’s we have experienced (still not the best but cant compare to our baseline NYC restaurants). Would recommend if in need of an activity filled resort for young kids.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect resort.
This was our first stay here. It was amazing! The water park was a great break for our kids (12 and 8) we enjoyed it too. The hotel pool was great. Beach front was great. Room was great. Staff and food were amazing. We will be booking again for next year.
Patrick, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Went on family trip we are so happy with stay staff very friendly we will definitely come back and highly recommending this property
Jacqueline, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

N/A
Lei, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Byung Sun, 3-night trip
Verified Travelocity guest review

10/10 Exceptional

Beautiful setting. Loved the beach, gym, and available activities! Rarely felt crowded despite being there during a busy season. Wish they could text me instead of using pagers with limited range when waiting for dinner. Also wish our party could have had access to the restaurants at Zilara (my 15 year old knows how to behave!). Overall great vacation!
Jennifer, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

very clean and convenient. family friendly
Soheila, 7-night family trip
Verified Expedia guest review

6/10 Good

The hotel Is good but all the restaurants at the dinner we need stay in lines , long lines .
Camile, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stefanie, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Highly recommend.
Sarah, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

scott, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Erica, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Jennifer, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Caroline, 4-night trip
Verified Expedia guest review

10/10 Exceptional

manishkumar, 5-night trip
Verified Expedia guest review

8/10 Very good

Nader, 7-night trip
Verified Expedia guest review

2/10 Poor

After experiencing Hyatt Ziva Cancun and comparing it to Hyatt Ziva punta Cana I would give this experience a F. The property itself is absolutely beautiful but the customer service and the safety of someone with food allergies really are awful. My parents that traveled with us had to switch rooms 3 times, my sister slipped from dirty floors at a restaurant and having a kiddo with a nut allergy it just was overall terrible.
Lamece, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was amazing. I travelled with my family and we had a fantastic time. Food was lovely and unlike most all inclusive resorts, there were plenty of healthy options. We booked the club level and the alcohol that came with that category were top notch. For example grey goose vodka or don julio tequila. There was an abundance of towel, snack water, etc. special thanks to our butler Christopher for making our reservations and greeting us with a smile every day. There were two housekeeping a day and also the gym was superb.
Leila, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Good experience
Bisharat, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

It was nice
Malka, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Cleanliness
Marisol, 7-night family trip
Verified Expedia guest review

8/10 Very good

Matthew, 7-night trip
Verified Expedia guest review