Mohawk Valley Community College - 9 min drive - 7.2 km
Getting around
Rome, NY (RME-Griffiss Intl.) - 20 min drive
Utica Station - 9 min drive
Rome Station - 19 min drive
Restaurants
One Genny - 3 min drive
Panera Bread - 3 min drive
Chipotle Mexican Grill - 3 min drive
Pizza Boys - 2 min drive
Olive Garden - 3 min drive
About this property
Quality Inn & Suites New Hartford - Utica
Enjoy your visit to New Hartford with a stay at Quality Inn & Suites New Hartford - Utica. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers love the helpful staff.
Languages
English, Hindi
At a glance
Hotel size
65 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Services
24-hour front desk
Facilities
Garden
Fitness center
Arcade/game room
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Desk chair
More
Daily housekeeping
Fees & policies
Refundable deposits
Cash deposit: USD 150 per accommodation, per stay
Pets
Service animals exempt from fees
Pet deposit: USD 50 per stay
Pets are allowed for an extra charge of USD 30.00 per pet, per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Also known as
New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford
Frequently asked questions
Does Quality Inn & Suites New Hartford - Utica offer free cancellation for a full refund?
Yes, Quality Inn & Suites New Hartford - Utica does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn & Suites New Hartford - Utica?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 30.00 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites New Hartford - Utica?
Yes, there's free self parking.
What are the check-in and check-out times at Quality Inn & Suites New Hartford - Utica?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM.
Is there an onsite casino at Quality Inn & Suites New Hartford - Utica?
No, this hotel doesn't have a casino, but Vernon Downs Casino (19-min drive) is nearby.
What is there to do at Quality Inn & Suites New Hartford - Utica and nearby?
Quality Inn & Suites New Hartford - Utica has a fitness center and an arcade, as well as a garden.
What's the area around Quality Inn & Suites New Hartford - Utica like?
Quality Inn & Suites New Hartford - Utica is located a short 8-minute walk from New Hartford Recreation Center.
Quality Inn & Suites New Hartford - Utica Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.6/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very good
22 Dec 2024
Better than ratings show.
Clean comfortable, well lit parking area. Hot breakfast not just doughnuts and bagels. Would stay again if in the area.
Lauren
Lauren, 1-night trip
Verified Hotels.com guest review
2/10 Poor
20 Dec 2024
Impressive interior, atrocious comfort
The lobby and general aesthetic of the hotel was really nice and I think everything looked lovely. My hotel room even had a living room and a bedroom while paying a very reasonable fee for the hotel. But that's where the good things about the hotel end. While I appreciate the lovely design of the hotel at first glance, they completely failed on the most important aspect of a hotel, which is comfort. The beds were as hard as the floor and slanted downwards slightly. They were also really loud. If you move too much or tap the frame it sounds like closing the metal door on a U-Haul storage unit. I was completely unable to sleep on the bed and it even ended up hurting my back. The pillows were so soft I felt like my head was directly on the mattress. The bathroom was hilariously small and the toilet had grime on it. The channels didnt match the guide for tv.
Ultimately I was unable to stay in the hotel for the 2 days I booked and had to leave in the middle of the night for a different hotel and cancel everything. I truly feel it's a shame because they have a wonderful building and decor going for them and if they had better beds and took more care focusing on comfort this could be a really nice place to stay. For now I have no choice to give 1 star as to me it was unstayable.
Avery
Avery, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Great !!
Our stay was 3 nights. The price was great. The room was large. People who worked there were so helpful and very nice.
cynthia
cynthia, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
8 Dec 2024
Matthew
Matthew, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Great place to stay
Very nice clean hotel. The staff was very kind and helpful. Thank you for a great stay
Thomas
Thomas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Dec 2024
KRISHNA
KRISHNA, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2024
Greg
Greg, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Thomas
Thomas, 4-night trip
Verified Hotels.com guest review
8/10 Very good
28 Nov 2024
Slept good.
Good enough to sleep there. Breakfast was fine, not great.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Sean
Sean, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Paul
Paul, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Great Deal -- Friendly Reception
This was a great bargain for me and my pooch -- and the people were friendly to boot.
Harry
Harry, 1-night trip
Verified Hotels.com guest review
4/10 Fair
15 Nov 2024
This place is not suitable for working professionals, it is run down unkept dirty more for tug
Nancylee
Nancylee, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Ronda
Ronda, 2-night trip
Verified Hotels.com guest review
4/10 Fair
10 Nov 2024
Room was clean
Mattress was uncomfortable. Black out curtains were damaged and worn out. Parking lot lights shined thru all night
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
2/10 Poor
6 Nov 2024
The management was unresponsive to my need to cancel a reservation clearly made in error. [I do not understand what you find objectionable about this review other than that it is negative]
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Cheryl
Cheryl, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
22 Oct 2024
a good stay
Our stay in this Inn was overall pretty good. Rooms were clean and suited what we needed, slightly on the smaller side. There was a good variety of channels that always had movies and many sports channels for down time. Breakfast was as ok, could be improved with more fruit and better eggs. All positive staff interactions.
Would stay here again if we pass through Utica area.
DAVE
DAVE, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
21 Oct 2024
Billie
Billie, 1-night trip
Verified Hotels.com guest review
4/10 Fair
20 Oct 2024
Bed sucked, shower could use an upgrade and breakfast was cheap crap
JACQUELINE
JACQUELINE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2024
Great stay
Overall great stay
JESSE L
JESSE L, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
18 Oct 2024
Ivan
Ivan, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
10 Oct 2024
Reasonable
Hotel a mile or two from anything. It’s fine for a night or two, as we did not encounter any issues. There’s an auto or gas station museum next door. A path to walk, just outside the hotel. We walked it a mile down.
Dennis
Dennis, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
reasonably priced clean hotel near Hamilton colleg
Always clean and comfortable, the staffis generally very helpful and the Patel Family who are the managers (or possibly the owners) are friendly, always polite and helpful.
We have stayed there three times over the last six weeks and will return in a couple of weeks to visit one of our kids at college and watch a sporting event.
Basic hotel but always clean and friendly. A very tasty breakfast included in the price of the room as well!