Hotel appears clean and new but our room was gross. Toe nail clippings on the floor and old blood stained, ripped sheets on the bed. Would not stay here again.
Best part, very friendly reception staff. Very limited parking, in evening saw people circling the parking lot looking for an empty spot, without success. This hotel is joined at the hip with the Hilton Tru and can walk from one to the other via the indoor corridors.
Room although very large, seemed to have been cleaned in a hurry and without the proper due care. Had a slight smell, unsure what or where it was coming from. Armchair had nasty looking stains on it so had to put down a towel before sitting on it. This chair isn't fit to be in a cheap motel room, let alone in a Hampton Inn!
Bed was decent but the pillows felt like an seriously under inflated balloon.
Shower pressure was ok but the water was only warm even on full heat.
The 2 bedside lamps and desk lamp do not provide enough light even when all switched on as the only ceiling light was above the entry door. Breakfast was ok at best both in terms of tast and item selection, nothing special.
Not up to the standard of other Hampton Inns that we have stayed in.
Hotel is located next to everything you need. Very clean property, comfortable rooms. Front desk staff was professional, friendly, and accommodating. Housekeeping staff missed cleaning the room twice during the week stay otherwise would have been 5 stars.
We stayed there before and everything was good. This time not so much. None of the shampoo and such bottles were filled and the room was worn down. Like I said stayed there before and had no issues. This time may have been a fluke
The location was very convenient. There's Walmart supercenter right next door that's easier to walk to than drive. Numerous restaurants are very close by. The room itself was good-sized. Huge TV with Netflix already loaded for you to sign in. The beds were very comfortable. Daily breakfast menu changed each of the three days we were there, which was very nice. There were only two negatives for me, but they were enough to affect the overall rating. The hot water in the shower never got hot. Warm was the best I got. It didn't matter if it was in the morning or the evening. We never actually got hot water. Lastly was the pool. The setup was nice, and the slide was cool, but the pool itself was nasty. There was a very definitive scum line around the entire pool. The water was very cloudy, even though there was a strong chlorine smell. There is also a lack of chairs, tables, and loungers. A total of 4 loungers. 2 small side tables with 2 chairs and a larger table with 4 chairs. There was also a couch like bench set up, but a very big overall lack of seating when there were more than 4 families there. The pool was a big reason we picked this spot, and it was nowhere near as nice as we expected.
We are getting out of the house and ready to relax, enjoy the pool and a day off Sunday. The lady at the front desk is always friendly, so helpful and Iâm Very Glad that she is always here when we come to stay at our favorite Hampton inn. I appreciate great customer service and Rebecca is the Best, she always is.