The hotel needs a full upgrade and elevators that will fit the luggage carts. The breakfast was less than Stella - cereal and old bagels!
The pictures on hotels.com were completely not what this hotel looks like.
Great hotel with amazing staff. During breakfast, they were always proactive in refilling the coffee to ensure guests had a fresh cup at all times - something you rarely see these days. The staff truly stood out.
I do have one complaint, though. One of the main reasons I chose this hotel was because of the advertised car charger. When I arrived, I found out not only was it a paid service, but the cost was extremely high - unlike anything Iâve seen before. To make matters worse, it wasnât even working. Iâd strongly recommend either removing this feature from the hotel description or working with a different provider to offer a more reliable and reasonably priced option.
Nice clean, quiet, convenient hotel. Close to the highway and a lot of restaurants. Friendly staff, decent breakfast offerings, reasonably priced, comfortable beds.
When I arrived at the hotel, the front desk said they did not have my reservation. Merrica told me I needed to contact Hotels.com . She was able to find a phone number for me. After pressing several buttons, I finally got a human. He attempted to fix the problem, but had no luck. A few minutes later I was placed with another agent. This one was from Expedia. FINALLY THEY FIXED THE PROBLEM. Thank you Merrica for you kindness and patience.