My entire stay was perfect, the restaurant and room service was perfect. I also held my reception here and it was perfect. The staff was soooo sweet. Will definitely stay here again as my in laws donât live too far! This hotel is perfect!!
Lots of construction work till late. Paint smells in the room was suffocating. The hotel is undergoing maintenance and renovation so customers be forewarned
The hotel and its staff are absolutely amazing. I have a severe nut allergy, so traveling to India is a bit nerve-wracking. Unfortunately, on the first morning, I had a reaction at the hotel breakfast. The staff sprang into action and got us transportation to the hospital. The F&B manager even came to the hospital to check on me. Luckily the reaction wasn't so severe, but the way the staff handled it was very impressive.
Big thanks to Abel and the Port Muziris staff.
The hotel is beautiful and nicely located within walking disrance of Cochin International. Staff and service was great as well. Artwork throughout the hotel makes it unique and very Kerala-esque. Rooms were spacious. However, one drawback, which turned us off were the stained couch covers and carpet in the rooms. We were only one night, so we didn't make mention of it. Another problem was that the walls are not soundproof. We could here the mosque nearby and also some highway noise. I am sure the staff would've been accommodating had we mentioned something.
Altogether, good stay.
Easy access to get to the airport with the shuttle service. The service was very good. It was noisy in the corridors at night time due to other guests.
Excellent place to stay with exceptional service and friendly staff. Irin and all her staff from the front desk and the kitchen deserve special mention. Would recommend this property to anyone visiting Cochin.
Thank you so much for your hospitality during our stay at Port Muziris. Although it was a short stay, you exceeded our expectations as soon as we arrived. The staff during our stay were all super friendly and went above and beyond to accommodate us. It was very much a pleasant surprise to have a room upgrade and it was very much appreciated. Special thanks and mention to Pooja.
Thank you all again for your hospitality, we will definitely be back when we come back to Cochin đ