DoubleTree by Hilton Cincinnati Airport, Florence
3.5-star hotel in Florence with indoor pool and restaurant
- Free WiFi in lobby
Any time I had encountered staff it was an awful experience. However, the room…
One of the worst hotel stays we’ve had (and we’ve stayed in hotels in developing…
DoubleTree by Hilton Cincinnati Airport, Florence
from $149 CAD- Room, 1 King Bed, Non Smoking
- Room, 2 Queen Beds, Non Smoking
- Deluxe Room, 2 Queen Beds, Non Smoking
- Deluxe King Non Smoking
- One King Bed, Non-Smoking, Accessible
- Suite, 1 King Bed, Non Smoking
- Room, 1 King Bed, Accessible, Non Smoking
FAQs for DoubleTree by Hilton Cincinnati Airport, Florence
Does DoubleTree by Hilton Cincinnati Airport offer free cancellation for a full refund? Yes, DoubleTree by Hilton Cincinnati Airport does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Cincinnati Airport? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at DoubleTree by Hilton Cincinnati Airport? Yes. Self parking costs USD 9.00 per day. Extended parking costs USD 9.00 per day. Is there a pool at DoubleTree by Hilton Cincinnati Airport? Yes, there's an indoor pool. Guests have pool access from 6 AM to 11 PM. Are pets allowed at DoubleTree by Hilton Cincinnati Airport? Yes, pets are welcome, with a limit of 1 per room and maximum weight of 25 lbs per pet. There's a charge of USD 25. Service animals are exempt from fees. What are the check-in and check-out times at DoubleTree by Hilton Cincinnati Airport? You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available. Are there restaurants at or near DoubleTree by Hilton Cincinnati Airport? Yes, there's an onsite restaurant, Bistro Danielle. Nearby restaurants include Jo An Japanese Restaurant (3.6 mi), LaRosa's Pizza (4.8 mi), and Papa D's Pizza (4.8 mi). Is airport shuttle service offered by DoubleTree by Hilton Cincinnati Airport? Yes, a free airport shuttle is available. Is there an onsite casino at DoubleTree by Hilton Cincinnati Airport? No, this hotel doesn't have a casino, but Hollywood Casino (20-min drive) and Jack Cincinnati Casino (20-min drive) are both nearby. What is there to do at DoubleTree by Hilton Cincinnati Airport and nearby? DoubleTree by Hilton Cincinnati Airport has an indoor pool and a fitness center.
Recent reviews
Good 7.6 From 414 reviews
Very Good
This property was selected due to proximity to airport. Exactly as described
ca2 night romance trip
Good
Snow Storm Stay
Because of an unexpected snow storm my daughter was delayed and the roads were terrible. I was grateful to be able to get a room. The front seat was extremely helpful and friendly. In my room it was cold and heat was not working. I called front desk and they said maintenance would be coming up. About 20 minutes later around 2am a man came. Did not speak to me. Finally said he was sorry if he was “ stand off-ish”. He obviously was having a hard time figuring out the problem so I told him I’d be okay for the night. He then said okay because he’d have to take the whole thing apart. At that point I was uncomfortable and tired so just wanted him to leave it and it was clear that’s what he wanted too. He told me to bundle up and I said I didn’t have much since I didn’t plan on being there and he said “I didn’t plan on being here either”. I felt uncomfortable and just the situation was very rude and unprofessional. The only other thing was the parking lot had not been plowed at all but I can understand the storm might have surprised everyone. The room other than being cold was nice and the staff at the front were great. Would stay again if I needed to.
Matthew, us1 night trip
Fair
ok
the man at the desk at night was nice but didn’t seem too knowledgeable but the man in the morning was rude. the worst part of the stay was the toilet that ran all night, it made it very difficult to sleep. The beds were comfy but keep in mind there is no fridge or microwave in the room
Eryan, us1 night trip with friends
Fair
All staff where rude. Check in was stupid , he wouldn’t let us talk. He cut us off several times. Seemed to me that he wasn’t enjoying his night job! GO home , you are not fit for the public!! kindness is your friend!!!! The room was ok, how ever sink and tub wouldn’t drain. Somehow I think you people already are aware of this! If not whomever is cleaning needs to tell you unless again you just say noted!!!! Checking out , your staff are laying on chairs watching TV. It is more important fir them to finish watching them getting up. Also I never got a receipt! I said are you going to send or email our receipt? Oh sure, never got it BUT I got charged twice ( interesting right) SO I have no words. Maybe you need to get people WHO want to work they train pretty fast. Good Luck
Wilson, us1 night trip
Exceptional
Nice place. Staff was very helpfull.
Troy, us1 night business trip
Exceptional
Nice stay
The room was very nice. Top floor! However the shower did not drain and the pillows were small and uncomfortable.. otherwise it was very nice. They pulled a fridge into our room before we got there. Very nice staff!!
Kathleen, us1 night family trip
Exceptional
Yearly relaxation & fun
Always have a good time every year that I patronize your establishment
Jack, us4 night trip
Good
The beds are not comfortable at all. The walls are paper thin and could hear everything going on outside the door. There was no onsite place to eat. Way overpriced for what we received.
Kelli, us1 night family trip
Poor
There was a mouse in my room and cleanliness must not have been on the agenda that day.
Richard, us1 night family trip
Very Good
Great Choice
James, us1 night business trip