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Best Western Plus The Charles Hotel

3.0 star property
Riverfront hotel with indoor pool, near Ameristar Casino St. Charles

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Photo gallery for Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Exterior
Reception
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Property amenity
Nestled by the river, Best Western Plus The Charles Hotel offers a serene retreat. Enjoy a free breakfast buffet on the terrace, unwind by the firepit or take a refreshing dip in the indoor pool. With in-room WiFi and dry cleaning services, you'll feel at ease. Previous guests have praised this hotel for its delightful breakfast and helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Pet-friendly
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Terrace
The current price is CA $144
CA $167 total
includes taxes & fees
Apr 17 - Apr 18

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
Lobby

Baymont by Wyndham St. Charles

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very good, 1,003 reviews
The price is CA $101
CA $116 total
includes taxes & fees
Apr 27 - Apr 28
Baymont by Wyndham St. Charles
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About the area

Map
1425 South 5th Street, St. Charles, MO, 63301

What's nearby

  • Ameristar Casino St. Charles - 10 min walk - 0.9 km
  • Historic Main Street - 11 min walk - 1.0 km
  • St Charles Convention Center - 14 min walk - 1.2 km
  • Lindenwood University - 3 min drive - 2.8 km
  • Hollywood Casino Amphitheatre - 4 min drive - 5.1 km

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 11 min drive
  • St. Louis, MO (SUS-Spirit of St. Louis) - 21 min drive
  • Kirkwood Station - 22 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬15 min walk
  • ‪Amerisports Bar & Grill - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

Best Western Plus The Charles Hotel

Best Western Plus The Charles Hotel puts you just a 5-minute drive from Ameristar Casino St. Charles and Hollywood Casino Amphitheatre. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Dennys, which serves American cuisine and is open for breakfast, lunch, and dinner. A fitness center and a terrace are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Dennys - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 125.00 per stay)

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Is there a pool at Best Western Plus The Charles Hotel?

Yes, there's an indoor pool.

Are pets allowed at Best Western Plus The Charles Hotel?

Yes, dogs are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Best Western Plus The Charles Hotel?

Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Best Western Plus The Charles Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-out is available.

Is there an onsite casino at Best Western Plus The Charles Hotel?

No, this hotel doesn't have a casino, but Ameristar Casino St. Charles (10-min walk) and Hollywood Casino (7-min drive) are both nearby.

What is there to do at Best Western Plus The Charles Hotel and nearby?

Best Western Plus The Charles Hotel has an indoor pool and a fitness center, as well as a picnic area.

What's the area around Best Western Plus The Charles Hotel like?

Best Western Plus The Charles Hotel is located by the river, a short 10-minute walk from Ameristar Casino St. Charles and 11 minutes' walk from Historic Main Street. Travelers give top marks for the hotel's prime location.

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Reviews

8.0

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

brian, 1-night trip
Verified Hotels.com guest review

6/10 Good

Krystal, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Martez, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Meagan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Service great bed and shower sucked
The service was really great when I checked in and the lobby looks really nice. Just like the pictures on the bed. Looks nothing like the beds on the pictures. You could still see the Springs. That's how thinned out and overused the mattresses. They look fluffy and soft on the pictures.But it was sunk in in the middle and not a bed.That I would like to spend a hundred and fifty dollars on just to sleep in.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Needs to brush up on Service Dog Laws
Staff needs training in service dog laws. I was told at check-in that service dogs are considered pets and that all pets have to stay on 5th floor. They did let us stay even though there was no 5th floor rooms. Lots of people with service dogs also have mobility issues and 5th floor may not be great for them.
Heidi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Arron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended!
This hotel had good reviews and it's a Best Western so our expectations were high before we arrived. The hotel and our stay certainly met those expectations. Check-in was easy and the front desk person pleasant and helpful. Our room was clean in all the important areas although there was a fair amount of dust on the back of the TV. We always find having a fridge and microwave a helpful addition. The bed was comfortable and the room quiet, and heating & air easy to adjust. The breakfast buffet was very good with a wide selection of choices from cooked food to cereal, pastries, and yogurt. All the staff we encountered were friendly and helpful. The room was cold when we arrived - AC was running on an already cold day. The fragance from room cleaning was a bit of a challenge since I have a lung condition. This was resolved by leaving the bathroom fan running for the duration of our stay. The review asked us to score on the environmental side of things; it was good to see large wall mounted shower gel, shampoo etc but unfortunatley, the usual amount of plastic one-time-use utensils. My wife and I recommend this hotel and will stay here again when in this area.
Mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carl, 3-night trip
Verified Hotels.com guest review

6/10 Good

Bathroom has some mold in cracks and corners of the bathtub/shower
Eric W, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great night stay
The front desk guy who checked us in was amazing! Told us places to enjoy a nice dinner and was just so kind. Only downside was when we came in a guy was smoking and we had to walk through it which as a non smoker is gross and disrespectful. No fault of the hotel though.
Stacey, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Doesnt live up to its st charles address
This hotel needs to be fully renovated. Smells musty under an antiseptic odor. Everything looks tired and mismatched. The location is great however and the hot water was plentiful.
Janice, 1-night trip
Verified Hotels.com guest review

6/10 Good

Overall Clean Hotel
Upon check in, James greeted us. He was very friendly and outgoing. We got to our room and it smelled like it was smoked in. We called the front desk and James went above and beyond to get us a different room. The second room was clean. The toilet, however, was very close to the floor. It was difficult to stand up from it. It would have been fine for a very short person or a child but not an average adult. The desk was broken in 2 places. There was also a dirty wash cloth left in the shower.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Very Clean
The hotel was very clean. The room was spacious but the bathroom was very poorly constructed. Very small and very little water pressure. There were several options on the breakfast buffet and it was very good. The pool opens at 5am which was nice.
Christy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Affordable, clean, and great location
Clean room, helpful and nice staff
Danielle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ronnie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jeff, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

RaChelle, 3-night trip
Verified Hotels.com guest review

8/10 Very good

great area
Adrienne, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very good place. Clean
michael, 4-night family trip
Verified Expedia guest review

6/10 Good

Nice coffee bar. Comfortable beds. Easy check in. Great room rates. Our room was not particularly clean. Many bandaid type repairs are evident. Very worn carpet throughout the building. Older worn furniture. Time for someone to invest in updates and repairs throughout the entire hotel and property.
Jeffery, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great room for decent price
Everything was great from the time we walked through the door, to the comfort of the bed and pillows to the breakfast! I still give this hotel a 5 star even though two small things, one the water pressure was very low, and I think it was the kitchen manager but she was a little rude
Angela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was very friendly and knowledgeable fast check in explained everything room was very clean
Richard, 1-night trip
Verified Hotels.com guest review