We paid extra for a room with a pool view. We were in room 213, which was a suite on a far corner of the pool. From the bedroom we could see the putting green, a roof and a large column. From the living room we could see a small corner of the pool. Not a huge issue, except we paid more for this room with the main reason being I didn't want to hear road noise. Instead, I was awake at 6am each morning, because that's when the traffic really started, including garbage trucks. I just wanted a refund on the extra we paid for the "view", the front desk staff, while polite, was unable to help me because the manager wasn't in. Offered to move us initially, but then said they couldn't because they were full unless we wanted to switch rooms mid-stay. I checked in two additional times, no manager and finally at check out was told to email the general manager. Room was ok, beds were ok, no daily housekeeping, because no one told us at check in that we had to put the hanger on the door. All in all, just an ok stay.