When we got there. They charged extra and then again for and then incidentals and then again $50
for one dog. They said we would see a refund for the incidentals within a few days and it's been over a week and we still haven't seen any. The bed was hard as a rock and the heater/cool kept kicking on every 15 minutes. No I would never stay there again.
Super nice, from check in to check out. Staff are nice and friendly, accommodating as well with an early check in upon request :D The lobby smells so clean, too. The rooms are soooo nice! Their little store came in handy, their breakfast was delicious, and their pool/spa was the best, wish we couldâve stayed another night. Their fitness center wasnât the best, but! I did see them fixing it up when I was checking out.
The hotel is fairly new and in good condition. One side faces the freeway, our room was on that side and it was noisy. I called the hotel and asked about the hot tub 2 days before our stay, the front desk said everything was working. We got to the hot tub and the jets did not work. I asked the front desk and she said it had been broken for 2 weeks. I would not have booked if the person i called had been honest.