When visiting Troy, Holiday Inn Express & Suites Troy by IHG is a great choice to consider. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the 24-hour fitness center. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
96 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast
Water dispenser
Traveling with children
Grocery/convenience store
What to do
Discount at nearby fitness center
Hiking/biking trails nearby
Winery tours nearby
Working away
Business center
Meeting room
Computer station
Conference space (350 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Visual alarms in hallways
Handrails in stairways
Hand-held showerheads
Portable shower seat
Lowered peephole/view port in door
Lowered locks/deadbolt
Low-height bed
Grab bar in shower
Roll-in shower
Doorbell and phone notification
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 11:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parties and events are allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Frequently asked questions
Does Holiday Inn Express & Suites Troy by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Troy by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Troy by IHG?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Holiday Inn Express & Suites Troy by IHG?
Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express & Suites Troy by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Troy by IHG?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Holiday Inn Express & Suites Troy by IHG and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
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Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
2/10 Poor
18 Feb 2025
Hotel disregarded a known boil advisory for the area.
Tiffany
Tiffany, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
16 Feb 2025
Overall a good stay.
The front desk clerk was very friendly. Bed comfortable, rooms spacious. Our overall stay was good. A few things that could use attention: the tub could have been cleaned a little better, the water pressure and temp. could improve. Water got lukewarm, never hot. It would have been nice to get a message/text that the pool was closed. We weren't even told upon check-in. It was one reason I chose this hotel so it was disappointing. Breakfast was delicious with many options and I liked that it was available until 10am.
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Feb 2025
Great place
check in person was awesome, very clean, all staff was very friendly (kitchen, front desk, cleaning) - highly recommend. pool was out (only complaint)
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Feb 2025
Susan
Susan, 4-night trip
Verified Hotels.com guest review
6/10 Good
9 Feb 2025
Checking in was stressful because I didn’t get the room I had booked and the check in woman didn’t know what she was doing or anything. Tried to say I had to pay for my room after already doing so and has some what if an attitude.
Mara
Mara, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Feb 2025
Gary
Gary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Feb 2025
donald
donald, 2-night trip
Verified Hotels.com guest review
6/10 Good
20 Jan 2025
The pay process was wierd and it said pending on my bank but they said it never went to there end to accept it even though it said pending waiting on the hotel to accept it.
Barbara
Barbara, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Perfectly Decent Hotel
Hotel was clean, staff was nice, room was clean & comfortable. Walls were a bit thin so noise was easily heard. Low water pressure. Not deal breakers & still would stay again.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Deborah
Deborah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Heather
Heather, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
Jeffrey
Jeffrey, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 Dec 2024
Heather
Heather, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Stay again
Staff was helpful and very friendly
Mara
Mara, 6-night family trip
Verified Hotels.com guest review
4/10 Fair
13 Nov 2024
Travis
Travis, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 Nov 2024
No complaints
Michelle
Michelle, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Always stay here
Debra
Debra, 2-night family trip
Verified Expedia guest review
8/10 Very good
30 Oct 2024
Brenda
Brenda, 4-night trip
Verified Expedia guest review
10/10 Exceptional
30 Oct 2024
Good
Alexander
Alexander, 1-night trip
Verified Expedia guest review
8/10 Very good
25 Oct 2024
Economical friendly service good coffee
Erin
Erin, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Oct 2024
Asil
Asil, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 Oct 2024
Very clean and comfortable. Would definitely stay here again.
Sherri
Sherri, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Oct 2024
Overnight
The room was very clean and comfortable. It had everything we needed dor our stay. The staff was friendly and helpful.
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
8 Oct 2024
Not a good experience all around. Person at front desk didn't know what she was doing and room was dirty and problem with check out.