Novant Health Matthews Medical Center - 6 min drive
SouthPark Mall - 20 min drive
Getting around
Concord, NC (USA-Concord Regional) - 28 min drive
Charlotte-Douglas Intl. Airport (CLT) - 35 min drive
Charlotte Station - 21 min drive
Restaurants
Chick-fil-A - 3 min drive
Cookout - 3 min drive
Biscuitville - 3 min drive
Neds Tavern - 6 min drive
McDonald's - 3 min drive
About this property
Quality Inn & Suites Matthews - Charlotte
Enjoy your visit to Matthews with a stay at Quality Inn & Suites Matthews - Charlotte. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the seasonal outdoor pool. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
118 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite extended parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–8:00 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Working away
24-hour business center
2 meeting rooms
Computer station
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
24-hour fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Refrigerator (on request)
Microwave (on request)
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 100.00 per stay
Children & extra beds
Cribs/infant beds are available for USD 10.0 per stay
Rollaway beds are available for USD 10.0 per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quality Inn Matthews
Quality Matthews
Quality Inn Matthews Charlotte
Quality Matthews Charlotte
Quality Inn & Suites Matthews - Charlotte Hotel
Quality Inn & Suites Matthews - Charlotte Matthews
Quality Inn & Suites Matthews - Charlotte Hotel Matthews
Frequently asked questions
Does Quality Inn & Suites Matthews - Charlotte offer free cancellation for a full refund?
Yes, Quality Inn & Suites Matthews - Charlotte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites Matthews - Charlotte?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Quality Inn & Suites Matthews - Charlotte?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn & Suites Matthews - Charlotte?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites Matthews - Charlotte?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Quality Inn & Suites Matthews - Charlotte and nearby?
Quality Inn & Suites Matthews - Charlotte has a seasonal outdoor pool and a 24-hour fitness center.
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Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
26 Jan 2025
Bradley
Bradley, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2025
Chantelle
Chantelle, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
Chantelle
Chantelle, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Nov 2024
Vey
Vey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
Convenient location, well priced and clean. Friendly staff.
Gina
Gina, 1-night business trip
Verified Expedia guest review
2/10 Poor
11 Nov 2024
Lisa
Lisa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Nov 2024
very good
Pedro
Pedro, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Nov 2024
Key access
Amanda
Amanda, 1-night family trip
Verified Expedia guest review
4/10 Fair
7 Nov 2024
Brittany
Brittany, 1-night trip
Verified Expedia guest review
4/10 Fair
6 Nov 2024
The bathtub wasn’t clean there was hair in it and I had to wash it out with my own cleaning supplies and the floors in the room wasn’t mopped. The bottom of my socks was were brown ish black.
Brittany
Brittany, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 Nov 2024
I stayed in phase 2 room 126. It was very loud, doors slamming, people talking loudly. The room was excellent, very clean and comfortable. I was disappointed that there was no microwave in the dining area for breakfast. Overall stay was great.
C. Latimore
Cleve
Cleve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
This hotel is a good place to stay, and the staff is very friendly as well.
mike
mike, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Nov 2024
Kaleb
Kaleb, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Great nights stay for daughters softball weekend
Rich
Rich, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 Oct 2024
Timothy
Timothy, 1-night trip
Verified Expedia guest review
8/10 Very good
28 Oct 2024
a great stay for a short trip to charlotte, no complaints
Kayla
Kayla, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Oct 2024
Newly remodeled, friendlt staff
Catherine
Catherine, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Oct 2024
Staff was amazing and it was even better than the pictures show!
Caleigh
Caleigh, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
27 Oct 2024
Had to leave a day early due to emergency sucks i couldnt get that last day refunded though