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DoubleTree by Hilton Kelowna

4.0 star property
West Kelowna hotel with outdoor pool and indoor pool

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Photo gallery for DoubleTree by Hilton Kelowna

Indoor pool, outdoor pool, sun loungers
Executive Room, 1 King Bed, Non Smoking
Restaurant
Room, 2 Queen Beds
Exterior

Reviews

8.0 out of 10
Very good
Nestled in Westbank, DoubleTree by Hilton Kelowna invites you to experience upscale comfort. Savor a glass of local wine on the winery tour or relax at the indoor and outdoor pools.

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Pet-friendly
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
TV
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Lobby

Fairfield Inn & Suites by Marriott West Kelowna

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 787 reviews
The price is CA $125
CA $141 total
includes taxes & fees
Apr 20 - Apr 21
Fairfield Inn & Suites by Marriott West Kelowna
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About the area

Map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6

What's nearby

  • Off the Grid Organic Winery - 17 min walk - 1.5 km
  • Two Eagles Golf Course - 3 min drive - 2.8 km
  • Willow Beach - 3 min drive - 3.0 km
  • Quails' Gate Estate Winery - 7 min drive - 6.8 km
  • Mission Hill Family Estate - 8 min drive - 6.4 km

Getting around

  • Kelowna Intl. Airport (YLW) - 38 min drive
  • Penticton, BC (YYF-Penticton Regional) - 44 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪Popeye's Louisiana Kitchen - ‬3 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪A&W Restaurant - ‬16 min walk

About this property

DoubleTree by Hilton Kelowna

When you stay at DoubleTree by Hilton Kelowna, you'll be within a 15-minute drive of Okanagan Lake and Kelowna General Hospital. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an indoor pool and an outdoor pool.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 77 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Guests are recommended to download the property's Hilton Honours mobile app before check-in
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Grocery/convenience store

What to do

  • Public winery tours
  • Beach nearby
  • Golfing nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (3800 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 32
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 30
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
  • Smooth flooring in room

Room amenities

Be entertained

  • 55-inch TV
  • Premium cable channels
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • 3 percent destination fee will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from November 28 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per pet, per night (maximum CAD 150 per stay)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna Hotel
DoubleTree by Hilton Kelowna West Kelowna
DoubleTree by Hilton Kelowna Hotel West Kelowna

Frequently asked questions

Does DoubleTree by Hilton Kelowna offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Kelowna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Kelowna?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at DoubleTree by Hilton Kelowna?

Yes, dogs are welcome. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at DoubleTree by Hilton Kelowna?

Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at DoubleTree by Hilton Kelowna?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at DoubleTree by Hilton Kelowna?

No, this hotel doesn't have a casino, but Lake City Casino (14-min drive) is nearby.

What is there to do at DoubleTree by Hilton Kelowna and nearby?

DoubleTree by Hilton Kelowna has an outdoor pool and a fitness center.

Are there restaurants at or near DoubleTree by Hilton Kelowna?

Yes, there's an onsite restaurant.

What's the area around DoubleTree by Hilton Kelowna like?

DoubleTree by Hilton Kelowna is a short 17-minute walk from Off the Grid Organic Winery and 4 minutes' walk from Westbank Centre Park.

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Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Nancy, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The staff were great. The room was not cleaned very well and during COVID that did not give us much peace of mind. The hotel needs some updaing, mould around 3dge of bathtub, lots of staining on carpets in main areas. Good location though.
Kelly, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Very clean close to shopping and places to eat
Rosa, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Bathroom wasn’t as clean as expected during covid. No facecloths in bathroom. Air conditioner was blasting and window was open when we arrived.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Travelocity guest review

10/10 Exceptional

Must stay for comfortable time
It was a great and at least could relax about cleaning surfaces and the comfortable bed 🛌 Room size was big and great location Very very friendly and helpful front desk that only staff we deal with. Only a bit noisy with the swimming pool pump running that kept my hubby awake at nite but not me. Great to discover the Glen canyon steps away Definitely going back next season
sneh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel. Staff were exceptional! Very helpful and friendly. Would definitely stay here again.
Cher, 3-night family trip
Verified Expedia guest review

4/10 Fair

Golfing weekend
Nice big room, very clean and presentable. Could here the people above us in the morning and the alarm clock which we did not set, went off at 6 am. Water pressure in shower was terrible in morning and the shower head would not stay at a comfortable position. Alarm clock check should be on housekeeping checklist.
Gregory, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandra, 2-night trip
Verified Hotels.com guest review

8/10 Very good

It was nice quite area.. nice trail around for a good hike!
Nirvair, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

amazing staff.. great place to stay if you like a quite side of Kelowna. Still a quick drive from downtown
Vlad, 3-night family trip
Verified Expedia guest review

8/10 Very good

What a fun stay!! Stacey (who we thought ran the place) was so friendly and had wonderful recommendations for us on restaurants and wineries. The pool was FANTASTIC! Mineral pool and set at a perfect temperature. Rooms are basic and spacious, larger mini fridge which was a bonus. Everything worked (AC, good toilet flushing, good water pressure!) BEDS ARE DELICIOUS. We had a great sleep! A couple weekends back, we stayed at a bougie hotel in Victoria and this at the HoInn bed was WAY better. We would stay again! Thanks STACEY and Co!!
Elaina&Dean, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

4/10 Fair

Laura, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Had a great stay! Loved the hot tub and pool. Beds were excellent had a great sleep. The only complaint is lack of complimentary breakfast and poor lighting!
Dana, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

We had a wheelchair room which was very dark in the bathroom. Lighting was poor. Other then that the bed was comfortable and the room was spacious
Gisele, 2-night family trip
Verified Expedia guest review

2/10 Poor

Brad, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

it was great the breakfast waas amazing and the staff were super chill
1-night family trip
Verified Expedia guest review

6/10 Good

One room beside one room across ... really noisy. Called front desk several times. People partying did not care. As you know we have booked through hotels.com several times this is the third time we have had rooms on a below grade level. Is this the ones you buy or are available too you?
Denise, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay.
This place was very comfortable. Very clean and in a good location. Lots of options close food wise.
James, 1-night business trip
Verified Hotels.com guest review