Reservations are required for les services de massage and les soins du spa and can be made by contacting the property before arrival at the number on the booking confirmation
Propert6 well maintained but it didnt feel like a luxury stay at all. There are very few in-room amenities (maybe I missed that in description): no coffeemaker, no iron available at all -literally have to contact housekeeping and they will pickup and iron items for you. Sounds nice but if you're just needing to run a few passes of steam and go, this doesnt work. Also no phone in room to contact front desk or housekeeping. You habe to ise WhatsApp. Furnishings were older (fine but not luxurious), tv super small and no outlet near the bed. Restaurant and staff were super and pool areas and bars were inviting. But wouldnt stay there again.
Only one restaurant was open, but it is the rainy season so I guess that's how it is. One of the days my room was not cleaned. That was a little disappointing.
Very poorly maintained property
Our bathroom toilet alone had a loose toilet seat, the seat was missing bumpers, the caulking was moldy
When our room was last painted they did not paint all the way to the baseboards ectâŠ
The one pool is missing so many tiles it took years to get that way it was difficult to get a server to acknowledge you for anything whether at the restaurant or the bar
Liked the golf course was less than minute walk from hotel. Golf staff very good. Course condition was mediocre and greens very slow and like sandpaper. Did not like member of restaurant staff was suley. Did not like hotel did not have coffee maker in rooms or coffee in lobby. Also thought the beach was much closer. Didn't realize the hotel did not have restaurant. It was less than 5 minute walk but feel the website is misleading
Check in was super easy! We unfortunately were unaware it was a holiday and the restaurants were closed; we had driven 2 hours in taxi after 3 hour boat ferry without a meal! The front desk staff were exceptional! They ordered us pizza for our inconvenience!! The included breakfast was delicious! Service was impeccable! We will be coming back!
Wir verbrachten 3 NĂ€chte.
Personal und Anlage verdienen extra 5 Sterne!
Essen war fantastisch.
Zimmer sind in die Jahre gekommen, aber das wird mit giga Pool Anlage und Service wettgemacht.
Immer wieder gerne
Disappointed, no restaurants stayed open passed 6pm and only 1 pool open which was near the kids club on site. The beach site lounge chairs hard plastic not comfortable and dirty. Staff did not come down to beach area to take drink order. Buffet breakfast not happening. Most of the staff were very friendly and tried to help. Best part was the massage. She was excellent!
Great staff helpful and friendly. Always trying .. nice property. Great pool. Not a lot to offer for trips or excursions. A place you need to figure out your own adventures. But that is the nature of the area.. not total tourist .. glad I had the rental car to get out exploring (Marcos helped a great deal in getting us transportation to and from the resort as well as a rental car at a very reasonable rate) anyway many thanks to Marcos and all the staff. Made our stay very enjoy.. many thanks
It was great very quiet and relaxing,food was great staff were friendly and very very helpful I would definitely go back
The only problem I had was the airline it's the worst airline I've traveled with anyway this has nothing to do with the hotel, I would definitely recommend this hotel.đ