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Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property
Ellesmere Port hotel with spa and indoor pool

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Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Couples treatment rooms, sauna, body treatments, aromatherapy
Superior Suite, 1 Double Bed (Super Deluxe Suite)
Indoor pool
Exterior
Reception
In the heart of the historical district, Macdonald Craxton Wood Hotel & Spa offers a tranquil retreat with mini golf and a soothing spa. Unwind at the indoor pool or on the serene garden grounds while taking advantage of in-room WiFi, fitness classes, and helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CA $95
CA $115 total
includes taxes & fees
Jun 22 - Jun 23

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Double Bed (Standard Double Family 3)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double Family 3)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Premium bedding, down comforters, desk, blackout drapes

Superior Suite, 1 Double Bed (Super Deluxe Suite)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Super Deluxe Double)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Accessible (Accessible Twin)

Premium bedding, down comforters, desk, blackout drapes

Room, 2 Twin Beds, Accessible (Accessible Twin)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed (Standard Single)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Twin Bed (Standard Single)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 King Bed (Super Deluxe King)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Standard King)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed (Standard King)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Deluxe King)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
Property grounds

Crabwall Manor & Spa, BW Signature Collection

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.2 out of 10, Very good, 897 reviews
The price is CA $106
CA $127 total
includes taxes & fees
Jun 1 - Jun 2
Crabwall Manor & Spa, BW Signature Collection
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About the area

Map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB

What's nearby

  • Blue Planet Aquarium - 8 min drive - 10.3 km
  • Chester Zoo - 8 min drive - 10.8 km
  • Chester City Walls - 11 min drive - 11.0 km
  • Chester Cathedral - 12 min drive - 11.4 km
  • Chester Racecourse - 12 min drive - 11.7 km

Getting around

  • Chester (CEG-Hawarden) - 13 min drive
  • John Lennon Airport (LPL) - 30 min drive
  • Manchester Airport (MAN) - 35 min drive
  • Capenhurst Station - 4 min drive
  • Little Sutton Station - 5 min drive
  • Hooton Station - 6 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬4 min drive
  • ‪The White Swan - ‬5 min drive
  • ‪Old Wirral Hundred - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Straw Hat - ‬6 min drive

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

At Macdonald Craxton Wood Hotel & Spa, Chester, you'll be within a 15-minute drive of Chester Zoo and Chester City Walls. You can visit the spa to indulge in body wraps or aromatherapy, and British cuisine is served at Craxton Wood Grill, which is open for breakfast and dinner. Other features of this eco-certified hotel include an indoor pool, a bar/lounge, and a health club. Fellow travelers love the helpful staff.

Languages

English, Hungarian, Polish, Spanish

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Mini golf

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Mini golf

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 1999
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Craxton Wood Grill - This restaurant specializes in British cuisine and serves breakfast and dinner.
The Cocktail Bar & Lounge - Overlooking the garden, this bar serves lunch, dinner, and light fare.
Onsite venue #3 - This coffee shop serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 24 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are allowed in the pool 9-11 AM and 3-6 PM.

Also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

Does Macdonald Craxton Wood Hotel & Spa, Chester offer free cancellation for a full refund?

Yes, Macdonald Craxton Wood Hotel & Spa, Chester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Macdonald Craxton Wood Hotel & Spa, Chester?

Yes, there's an indoor pool.

Are pets allowed at Macdonald Craxton Wood Hotel & Spa, Chester?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Macdonald Craxton Wood Hotel & Spa, Chester?

Yes, there's free self parking.

What are the check-in and check-out times at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Macdonald Craxton Wood Hotel & Spa, Chester?

No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (23-min drive) is nearby.

What is there to do at Macdonald Craxton Wood Hotel & Spa, Chester and nearby?

Onsite recreation at Macdonald Craxton Wood Hotel & Spa, Chester includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Macdonald Craxton Wood Hotel & Spa, Chester also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Macdonald Craxton Wood Hotel & Spa, Chester?

Yes, Craxton Wood Grill offers British cuisine and garden views.

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Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Spa
Food
Restaurant
Bar
Bed
Lobby
Bathroom

Reviews

8/10 Very good

Craxton not out of the Woods

Good location for Chester & surrounding area. Hotel is tired looking in places, and service was sloppy at times. Spacious room,.dimmer was ok, and breakfast was plentiful with a £5 supplement on all cooked food with the exception of the English Breakfast. At £99 b&b it was good calue for money.
Scott, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Ruth, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

David, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Beds are horrendous

The beds need attention, the mattresses are worn out and the toppers can’t compensate. This was the second time staying here and both times the beds have been abysmal! Other than that the decor is dated but doesn’t have an impact on anything really.. the service is good as are the onsite facilities
R, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very good

Very good stay, clean and has a pool
James, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Too expensive

Filthy hotel Crack in my sink and leaking Booked doulble bed got 2 singles Carpets old very old in fact, Decorations in rooms are late 70s early 80s in my opinion. Grounds are nice Very expensive menu for what it is. Breakfast is £24 over priced again. In my opinion. No nets up at windows, so walking out of bathroom into room. Children’s play area outside in garden. Not a good idea.
Keith, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

mark, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Family friendly hotel

Lovely hotel, hidden gem with good sized pool. Good food and drinks and room were a good size. Staff all friendly and helpful
Alex, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

J, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Have stayed here twice now when attending meetings in our office in Shotton. The grounds a nice and the rooms large and there is free access to the pool and gym on site.
wayne, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely superb hotel. Will definitely book again to stay here
Paul, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great value, outstanding breakfast

Great stay over two nights . Food fresh , well cooked . Breakfast is always amazing as freshly cooked for you . Good continental aswell.
ian, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Worth a stay

Hotel was great, breakfast was good quality and the gym facilities were good for what is needed when staying away, I will be staying again. Only downside was no AC in the rooms
1-night business trip
Verified Hotels.com guest review

6/10 Good

Make your own mind up !!!!

Hotel out dated, fusty, shower ( I’ve peed quicker ) mattress cheap and nasty
Richard, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Dale, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Lovely place but foor and ba staff could be better

Staff very slow and table not cleared until i asked. Food was tasteless also no mention of what comes with what you order so i had a portion of chips i didnt need
philip, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Service, food and hotel were great our room was lovely and spacious but it was like a sauna, it made it very uncomfortable to sleep in and was not what you would expect from a suite. Couldn't fault the breakfast buffet or drink selection in the bar.
Judith, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Happy family of 3

Easy checkin, large comfortable rooms with massive bed, free use of the spa and children permitted between certain hours was a bonus, it was a spontaneous two nights away and actually felt like a proper little break with the spa included for us all, our daughter enjoyed it. Restaurant and bar we thought a little expensive so only ate one night at the hotel however we did enjoy our meal.
Nikki, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stewart, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

lovely hotel and spa

decent hotel , good spa ( no hot tub or jacuzzi but lots of hot rooms ) good service , food good quality. breakfast taste ok but extra (£5) if you want anything but the basic breakfast . £4 extra for a latte or different coffee or tea no mushrooms second morning , no offer of replacement or extra options
David, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Return stay

Bad experience at check in but rectified when manager spoken to. All other staff very pleasant and service as expected. Some areas need updating but again after sharing this information they seemed to acknowledge the feedback and are happy to take this onboard
Deborah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review