Furama RiverFront, Singapore

Our stay was extra amazing. The room was clean, quiet with comfortable beds. They gave us 3 single beds instead of 2 twin beds, upon request without any additional pay. We left our baggages at the hotel property as we checked out so we can continue to explore more in Singapore plus we were told by the guy at the reception that we can still use their facility to refresh ourselves on the 5th floor before going to the airport. This thing amazed us , they offer more benefits after checking out. They have a lot of activities affered to their clients, although we missed those because we focus on exploring the city on our 4 days stay. Employees were approachable and friendly. There was still construction at the elevator’s side but that doesn’t bother us, instead it shows us that the hotel is making more updating on top of their nice hotel already. Overall, Furama Riverfront is very nice hotel to stay in at a very reasonable price. I will make sure to come back to this hotel on my next visit to the city with family. Thanks.

I found this hotel to be a let down. Location wise, it is good. There are renovations happening - well needed as the rooms/general hotel is quite dated. I was travelling solo and given a large, old, somewhat smelly room - did ask for a queen bed/smaller room and was told "no problem" as that was my request upon booking (my room smelt like smoke and 3 tiny single beds, looked absolutely nothing like the website/pictures online). I was told I would be called when it was ready - never happened after checking in with the front 3 times throughout the day. I just gave up and stayed. The check in/out is always packed and unorganized- not a simple process. That being said, the cleaning staff were very kind/helpful and the concierge at the front was always smiling and there is a beautiful cafe in the back of the hotel with a nice view of a waterfall. The food is pretty decent - that was a bonus. Overall - my recommendation is that until the renovations are done and they have a full face lift and better staff at the check in/out, you can stay at a better hotel for the same price.

Stayed for 3 nights with 2 other couples. The hotel rooms are very old, have a funny smell in the hall way and rooms. We lived on the 8th floor and they don’t supply face towel, when my friend ask for face towels, they said only guest from 9th floor and up will have supply of face towel!!?? Also our room only comes with 1 bathrobe! The shower don’t come with a shower hose, and the shower head is not adjustable. You have to stand really close to the water taps to bath, and you have to constantly fighting with the shower curtain because with the air circulation, the shower curtain always stick to your body. At night, you can hears lot of funny noise came out from the air vent. There are hardly any electrical outlet, when you use a universal adapter, there’s a on off switch with the outlet and you can hardly fit the adapter. The courtesy bus only only goes out 4 times a day from 10am till 3 pm. You also have to book ahead to get the ride. Also the hotel lobby is under renovation and it’s really loud with jack hammering. Overall I would only rated it a 2-3 stars hotel, not even close to 4! I would not recommend it to any body for this hotel.

Customer service was great and there were no complaints there. Staff was polite and kind and willing to help. My wife and I stayed in the executive club room which gave us access to the executive lounge for breakfast and cocktail hour snacks and drinks. The breakfast was perfect and good enough to feed my starving wife. The drinks were great and good enough to feed me. Location is decent. Close to many good restaurants and the riverfront but far from the MRT stations. Clarke quay and Chinatown are the nearest and it takes about 15 minutes to walk. We recommend using MRT as it’s really easy to navigate in the city.

Very spacious room. Convenient location , but furnitures & decor a little dated. Overall it’s good for the price.

We stayed two nights here after staying two nights across the street at the Holiday Inn. The first thing we noticed was how much less humidity there was in our room at this hotel. Check in was friendly and quick. the room was clean and the bed was ok. i went to the pool once. It was clean and the towels were nice. Unfortunately because of a thunder storm, I was unable to go for a swim. It was close to a hop on hop off pick up spot and several

Very nice hotel! Located 2 blocks from the tiong bahru market/hawker complex... 10 min walk from the riverfront... room is in good condition but a little dated... only real prblms are the caps on internet and the windows facing the park... the exterior hasn't been cleaned in quiet a while...

We stayed at the hotel for 3 nights before going on our cruise & it was great for the price and location near the cruise port. Free shuttle to 2 main shopping area. Excellent breakfast with lots to choose from also very dedicated & friendly staff.. We would stay there again.

Swimming pool is excellent condition. We enjoyed our stay very much! The services were spectacular. Especially, the Bell Men were very helpful.

Toilet was bad. When showering, water couldn’t be contained within shower area and majority of the bathroom floor was flooded.