We arrived on a dark rainy night and there was no one there to check us in. Kind of scary. There was a button to press and a recording came on, but it was not in English so I didn't understand. I spoke into the microphone and said we wanted to check in. A voice came on and said "No problem." Eventually a man arrived and checked us in and all was well. Next day when we knew we would be leaving at 4am to catch a plane, there was no one around to discuss how to check out at that hour. We randomly saw someone checking in late as we had done the previous night with nervousness on their faces. We reassured them that someone will come, and after she arrived, we checked out for the next early morning. Just kind of difficult to not have someone at the front desk, but I understand from their point of view that as a family business, you have a life also. Breakfast was devoid of protein options for vegans, which we are.