2/10 Poor
8 Dec 2024
Very poor customer service.
Went down for breakfast at 10:19 a.m and asked to have breakfast. Breakfast closes at 10:30. The lady said breakfast was finished and I said at 10:30. The manager MulakI said we didn't pay for breakfast. I explained because of our trains we arrived after 10 p.m. the night before and the gentleman had to give us the code to the building and our room over the phone. We were never offered to pay for breakfast the night before and also not offered to pay for breakfast in the morning. Every bread basket was full the entire food bar was full. Very very disappointed after spending €250 for one night. Would not recommend the B&B to anyone.
Rusty
Rusty, 1-night trip
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