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Palacio Provincial San Juan, Curio Collection by Hilton

3.5 star property
Adults-only hotel with outdoor pool, near Port of San Juan

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Photo gallery for Palacio Provincial San Juan, Curio Collection by Hilton

Terrace/patio
Outdoor pool
Rooftop bar, ocean views, open select days
In-room safe, desk, laptop workspace, iron/ironing board
Courtyard
In the heart of San Juan, Palacio Provincial San Juan offers a blend of elegance and comfort. With its rooftop terrace, outdoor pool, library, gym and bar you can unwind in style. Guests rave about the helpful staff and proximity to shopping.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Room service
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Library

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Bathrobes
The current price is CA $315
CA $427 total
includes taxes & fees
May 7 - May 8

Room options

Available filters for rooms
Showing 10 of 10 rooms

Room, 1 Queen Bed (Envoy)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Envoy)

Bathroom shower

Room, 1 Queen Bed (Envoy)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom (Emissary)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Bedroom (Emissary)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Infanta)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 1 King Bed (Infanta)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Veranda)

Suite, 1 King Bed (Veranda) | Bathroom shower

Suite, 1 King Bed (Veranda)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Chancelor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Chancelor)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Emissary)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 2 Queen Beds (Emissary)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, Multiple Beds (Deputy)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Deputy)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds
Bar (on property)

Alma San Juan

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 195 reviews
The price is CA $281
CA $359 total
includes taxes & fees
May 6 - May 7
Alma San Juan
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About the area

Map
103 Calle San Francisco, Old San Juan, San Juan, 00901

What's nearby

  • San Juan Gate - 2 min walk - 0.2 km
  • Port of San Juan - 7 min walk - 0.6 km
  • Castillo San Felipe del Morro - 12 min walk - 1.0 km
  • Pan American Pier - 3 min drive - 2.4 km
  • Puerto Rico Convention Center - 7 min drive - 5.1 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 35 min drive

Restaurants

  • ‪Barrachina - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Cafe El Punto - ‬2 min walk
  • ‪El Batey - ‬2 min walk
  • ‪El Meson Sandwiches - ‬1 min walk

About this property

Palacio Provincial San Juan, Curio Collection by Hilton

Palacio Provincial San Juan, Curio Collection by Hilton features a rooftop terrace and puts you within a 10-minute walk of Port of San Juan. Guests can take a dip in the outdoor pool or grab a bite to eat at Consular, which serves breakfast, lunch, and dinner. Other highlights include a fitness center and a bar/lounge. Fellow travelers love the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 43 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (late night)

What to do

  • Beach nearby

Working away

  • Meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium cable channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Consular - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Atelier Rooftop Terrace - This poolside rooftop bar serves light fare only. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 59.95 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Concierge service
    • Faxes
    • Fitness center access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Partner property beach club access
    • Phone calls (may be limited)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 to 20 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Palacio Provincial
Palacio Provincial Adults Only
Palacio Provincial San Juan Curio Collection by Hilton
Palacio Provincial San Juan, Curio Collection by Hilton Hotel
Palacio Provincial San Juan, Curio Collection by Hilton San Juan

Frequently asked questions

Does Palacio Provincial San Juan, Curio Collection by Hilton offer free cancellation for a full refund?

Yes, Palacio Provincial San Juan, Curio Collection by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palacio Provincial San Juan, Curio Collection by Hilton?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Palacio Provincial San Juan, Curio Collection by Hilton?

Yes, dogs are welcome. There's a charge of USD 100 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at Palacio Provincial San Juan, Curio Collection by Hilton?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Palacio Provincial San Juan, Curio Collection by Hilton?

No, this hotel doesn't have a casino, but Sheraton Casino (6-min drive) and Casino del Mar at La Concha Resort (7-min drive) are both nearby.

What is there to do at Palacio Provincial San Juan, Curio Collection by Hilton and nearby?

Palacio Provincial San Juan, Curio Collection by Hilton has an outdoor pool and a fitness center.

Are there restaurants at or near Palacio Provincial San Juan, Curio Collection by Hilton?

Yes, Consular offers ocean views and poolside dining.

What's the area around Palacio Provincial San Juan, Curio Collection by Hilton like?

Palacio Provincial San Juan, Curio Collection by Hilton is a short 7-minute walk from Port of San Juan and 2 minutes' walk from San Juan Gate. The local area is walkable and popular for its beaches.

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Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Food
Rooftop pool
View
Bed
Bar
Hot Tub

What guests liked

  • The rooftop pool and bar area was a highlight, offering a clean, inviting space with great views and excellent service. (30 reviews)
  • The on-site dining and nearby restaurants offered delicious food and drinks with various options, including vegan and healthy choices. (7 reviews)
  • The hot tub was a wonderful amenity, offering a relaxing experience with great views. (6 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Bryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tammy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Catherine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, bring your earplugs!

We enjoyed our stay at this hotel. The bed was comfortable, air conditioning worked great and the location was perfect for exploring Old San Juan. We were within walking distance of many sights, restaurants, etc. The staff was very nice, though I do think they could be more proactive about telling the benefits of the $55/day resort fee (beach chairs/umbrella at Marriott Courtyard Isla Verde, 2 glasses prosecco daily, free rose from 5 to 530 each day), but they did provide the info when asked and were pleasant and kind overall. The main downside of this hotel is the noise. Presumably because its an older building, there seems to be no soundproofing. When other guests closed their doors or walked by talking it was extremely loud in our room. There was some street noise but most of the noise came from doors and activity within the building/courtyard itself. The other con of this hotel in my opinion is just the cost. It was a nice hotel but quite pricey during our stay, especially given the noise I mentioned, but you're paying for location and a small rooftop pool and both those things are great! I would consider staying here again if back in Old San Juan but might also consider other options just due to the lack of soundproofing. But if you can sleep with earplugs that's easily remedied!
3-night trip
Verified Hotels.com guest review

2/10 Poor

Not worth your money

Terrible stay. Rude staff. Room is loud and the only view is a huge trash bin right outside the window. Trash trucks woke us up at 6 am. Room was dusty and smelled like humidity.
1-night trip
Verified Hotels.com guest review

6/10 Good

Nice Property, Not So Nice Place to Sleep

This property has several strengths, these include: - Walkable to everything in Old San Juan - The hotel has a very nice courtyard and rooftop bar area - The staff was generally nice However, it is not a great property for a good night's sleep: - Mattress seemed old and slumped in the middle so if you are sleeping with 2 people or not in the middle, you are sleeping at an angle towards the middle of the bed. - The hotel uses the 'sandbag' pillows that look fluffy but immediately collapse into a solid and uncomfortable thin lump. - The floors are tile but it looks like they failed to put down a sound barrier between the subfloor and the tile so you can hear even a pin drop in the room above you, and heels or chairs/luggage/etc. moving sound very loud. This is amplified by the high ceilings on the first floor that make every movement in the room above you sound like a car crash. - The room is a simple rectangle and the bathroom an enclosed closet -like area, separated by a sliding door. Because of its location, the toilet is only 3ish feet from the head of the bed separated by only the sliding door. We asked after the first night if we could switch rooms but the front desk manager said the hotel was fully booked and they couldn't switch us. However, a quick check of seeing if I could make a reservation for that night online showed that they did have room. Would not book this place again.
Patrick, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary Ann, 1-night trip
Verified Hotels.com guest review

8/10 Very good

This was the last stop in our family Puerto Rico trip having spent 4 days on the eastern coast and 3 days in Culebra. I felt the location was excellent for exploring Old San Juan. The main issue with the hotel was the lack of parking and unfortunately our stay coincided with the beginning of the San Sebastian festival which meant than any parking normally available was non existent!! Thankfully the manager was able to help us as we were at the point of cancelling our reservation and looking elsewhere after 2 hours of navigating the narrow streets of OSJ. The hotel, itself, was lovely! The rooms were spacious and beds were amazingly comfortable. The rooftop terrace was great but we only experienced it with our morning coffee. The location was perfect for exploring. If we were to return, I would definitely consider this hotel again as long as there were no big functions happening to limit the already limited parking.
laura, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cailin, 1-night trip
Verified Hotels.com guest review

6/10 Good

A local tavern was located just across the street from the window in our room. The tavern was open very late- noisy, loud music. We asked to move to a different room as soon as we checked in, and told nothing else was available. The overall facility was lovely, but disappointing our room was street level across from noisy bar since we paid $400 USD!!
CINDY, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Definitely made my great vacation even better.

This our second time here. Everything is awesome with an emphasis on detail. Property is beautiful and staff go out of their way to help.
Robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It is the best of the old world and new
Noel, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Great location. Personable staff. Would come back again.
Kristina, 4-night business trip
Verified Expedia guest review

8/10 Very good

juan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Daniela, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Above my expectations
GLORIA, 2-night family trip
Verified Travelocity guest review

10/10 Exceptional

The staff was outstanding the food was excellent the room was clean and comfortable
Jeannette, 1-night family trip
Verified Expedia guest review

6/10 Good

Brianna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio, ambiente relajado y buenos restaurantes cerca
Glorimar, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Not as nice as El Convento

This is a pretty nice property, but it doesn't really live up to the 9.4 ratings it had at the time we booked (in our opinion). The restaurant and environment at their sister property El Convento is signifcantly nicer. OH, AND DON'T OPT FOR THE FREE BREAKFAST. THAT ISN'T WORTH IT. IT'S JUST ONE SPECIFIC THING YOU CAN ORDER, NOT CHOICES.
Julie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I will be staying here my next time in Puerto Rico!
Rushain, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Dyneen, 2-night trip
Verified Expedia guest review